Report: #1016687

Complaint Review: serta

  • Submitted: Tue, February 19, 2013
  • Updated: Tue, February 19, 2013
  • Reported By: connie — eastpoint Florida United States of America
  • serta
    3 golf center #392
    hoffman estates, Illinois
    United States of America

serta sold me a bad mattress and replaced it with a worse mattress hoffman estates, Illinois

Show customers why they should trust your business over your competitors...

My husband and I purchased a mattress in December of 2007. The mattress was defective and when they replaced it they no longer made the mattress we purchased. They replaced it with a comparable mattress so they say. This bed is horrible and everytime I contact them they just say they dont warranty the comfort of the mattress. Please help we cannot sleep on this mattress it cost us 1700.00 and we cannot afford another mattress. 

Thank you,  Connie Polous
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