• Report: #1095495
Complaint Review:

Shopper's Advantage

  • Submitted: Tue, October 29, 2013
  • Updated: Tue, October 29, 2013

  • Reported By: David — Thomasville Georgia
Shopper's Advantage
, Connecticut USA

Shopper's Advantage Debit Card billing scam Connecticut

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In August 2012, I stayed at a Days Inn in Atlanta. They had a promotion offering free nights, and I signed up. I never was able to access the website to fill out the application, so I called the promoter to cancel. They told me the membership was cancelled. However, my bank statements showed I was still being charged $15.99 per month. I called again, and again their assurance that it was cancelled was untrue. The charges continued. I have now been charged over $200. Called again yesterday and received a "cancellation confirmation number" and a promise of 4 months payments to be refunded. But the operator could not send me an email confirming her oral promise. Finally, she said I would receive a letter within 48 hours.

I called Suntrust bank's debit card department, and was told they cannot stop the charges on a debit card. They suggested my only recourse is to close the account and reopen it. I see that there are other compaints about this rip-off.

This report was posted on Ripoff Report on 10/29/2013 02:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/shoppers-advantage/connecticut/shoppers-advantage-debit-card-billing-scam-connecticut-1095495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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