• Report: #866183
Complaint Review:

Signet Financial Group

  • Submitted: Mon, April 09, 2012
  • Updated: Mon, April 09, 2012

  • Reported By: Michelle — Taylorsville Utah United States of America
Signet Financial Group
PO Box 6839 Vacaville, California United States of America

Signet Financial Group PO Box closed, unable to mail in refund request Vacaville , California

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We carefully followed instructions to receive the refund for our unused car warranty, but the letter was returned, marked as "PO Box closed, unable to forward, return to sender".  The phone number we called said,  "To find the best rate  to refinance your loan or save on a new loan, call Freedom at 1 800 220 1500, that's 1800 220 1500."  Then it hung up.  That number is for a mortgage company. 

We read the fine print.  Upon purchasing the warranty, we signed to use arbitration to settle any disputes.  It says disputes will be settled one case at a time, and that no class action lawsuit may be used.  It also says that arbitration must happen in Solano, California.   

The website for Signet Financial Group is "under construction".

Oh, this makes me want to be sick!  We were counting on that refund. We would never have bought the warranty without the refund promise. 

This report was posted on Ripoff Report on 04/09/2012 08:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/signet-financial-group/vacaville-california-95696/signet-financial-group-po-box-closed-unable-to-mail-in-refund-request-vacaville-califo-866183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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