• Report: #597686
Complaint Review:


  • Submitted: Wed, April 28, 2010
  • Updated: Wed, April 28, 2010

  • Reported By: Jeff — raleigh North Carolina U.S.A.
1221 Avenue of the Americas new york, New York United States of America

SIRIUS SATELLITE RADIO SIRIUS Satellite Radio deceptive practices - sending URGENT LATE CHARGE for future service, then send to COLLECTIONS when you cancel for EARLY TERMINATION CHARGES!! WTF new york, New York

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I received a 2 year contract from my dealer when i purchased my car. Sirus cancelled after 11 months. I called and Sirius customer service reactivated. after 20 months I started to receive URGENT mail every few weeks, stating I need to re-sign to avoid cancellation. after 22 months i started receiving URGENT mail every few weeks claiming i owed serius increasing charges $200-$385 because i didn't re-sign. I returned these to Sirius with BOLD print to CANCEL. When this did not work i began calling Sirius and finally after the 3rd 1 hour phone call Sirius cancelled my service. Yesterday i received a COLLECTION NOTICE claiming i was late on a 'valid charge from Sirius".  The collection agent and their manager claims they did not know what these "valid" charges were but said if i wrote them a letter i could find out. Furious, I called Serius AGAIN and after an hour I found out the $108.77 were charges for cancelling EARLY?!  WTF?? i cancel because of Sirius harassment and i get an EARLY penalty?? are you serious? no wonder Serius failing - they wouldn't know customer service if it slapped them in the face!   

This report was posted on Ripoff Report on 04/28/2010 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sirius-satellite-radio/new-york-new-york-10020/sirius-satellite-radio-sirius-satellite-radio-deceptive-practices-sending-urgent-late-c-597686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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