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Report: #986117

Complaint Review: SiriusXM - Internet

  • Submitted:
  • Updated:
  • Reported By: Michael — Denver Colorado USA
  • Author Not Confirmed What's this?
  • Why?
  • SiriusXM Internet United States of America

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I purchased a life time subscription with Sirius in 2003 and another in 2005. This company advertised numerous channels in their line at the time of purchase. They have steadily reduced the channels without replacing them with similar channels. Earlier this year I discovered when they again deleted one of the few channels I listen to they have added new channels and created a premium service that surprise surprise costs more money.

I bought unrestrictive access to all channels.

Today when I called to get advice on changing to my new vehicle they tell me that if I change to an dash receiver the service will expire with that receiver Curiously they introduced that new condition as of November this year.

Sirius has deceptive business practices you cannot trust what they advertise and you buy today is what you will receive.

Do not trust Sirius. Will you get what you paid for Sirius? I didn't

Sirius Rip Off Radio. Ripped Off By Sirius. Sirius changes its mind buy plan and you don't get what you paid for. Sirius rip off radio. Don't get Sirius radio. They ripped me off.

This report was posted on Ripoff Report on 12/22/2012 09:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/siriusxm/internet/siriusxm-sirius-satellite-radio-siriusxm-rip-off-radio-internet-986117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 UPDATE Employee

We're you able to respond to our email.

AUTHOR: SIRIUS XM Customer Relations - (USA)

POSTED: Wednesday, January 02, 2013

Hi Michael - 

Quick question, did one of our agents reach out to you? If so, would you mind responding to either their email or voicemail? This way we can help resolve your pending issue. 

We appreciate it. Happy New Year!

Thanks,
SiriusXM Digital Care Team 

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#2 Author of original report

Sirius Rip Off Radio

AUTHOR: Michael - (USA)

POSTED: Saturday, December 29, 2012

Rip Off Report should be commended for its backbone supporting consumers. Without this site we'd all be victimized by the powerful and duplicitous people and companies that prey on the vulnerable.

Good job rip off report.

Responding to the feigned concern of Sirius' in its email today. If I have questions.' The facts don't lie Sirius took my money and want to change the rules after nearly 10 years after agreement as reached.

Sirius wants to rip me off. To those of you considering satellite radio think again if they rip off me why would you be any different. Don't be ripped off by Sirius. Think before you expose yourself. I didn't get what I paid for. Sirius rip off radio. Ripped off by Sirius. Conned by Sirius. Sirius rip off radio.

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#1 UPDATE Employee

We would like to help.

AUTHOR: SIRIUS XM Customer Relations - (USA)

POSTED: Friday, December 28, 2012

Hi Michael - 

Sorry to hear about your experience with us. We would like to help answer any questions you have about our products or subscriptions. When you have a moment, send us an email to sxm_help@siriusxm.com and we'll be in touch. 

Thanks,
SiriusXM Digital Care Team 

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