Complaint Review: siriusxm - washington washington
- siriusxm / washington, washington Canada
- Phone:
- Web:
- Category: Mobile Device
siriusxm charged me $260.77 on credit card..two years after cancellation washington washington
*Author of original report: as i said i would do an update on this report. i have received $200.29 credit from siriusxm.. they owed me $260.77 so they still owe me over $60.
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
In 2017 i was having trouble with reception, drop out on my siriusxm car radio, replaced antenna etc so i phoned to cancel. they offered me a new radio instead. the new radio had the same problems and they also raised the price of subscription to double.
i phoned and cancelled my subscription after having to be very firm with them that i did not want their service anymore, and i could get spotify for half the price. they assured me that it was cancelled, i tried the radio in my truck and could only get the demo station, so i knew it was off.march 14 2019 i get my visa bill with a charge of $260.77 to siriusxm radio.
i called them with the usual long wait time and transfers to various dept. of coarse they had no record of it being cancelled. i had to keep cutting off his sales pitch,and he says i never cancelled it. i told him i remember doing it, and i knew it was a practice that i knew they were doing, i started reading other complaints to him i found on the internet, and demanded a full refund. he agreed to cancel and return my money in 3 business days, and gave me a cancelation number.i asked him if he had my email still and he said he did. so i asked him to email me the cancellation with confirmation of the refund .
he sent me the cancellation with no mention of the pending refund. if you have used a credit card to pay for siriusxm..and you cancel your subscription, i would recomend you call your credit card company and report it lost. they will issue you a new card with new number so siriusxm cant access it. if i do get the refund next week i will update this.though i doubt i am going to get my money back without a fight. i also believe i was charged last year as well and didnt notice it.
i did like the programming and the radio when it worked properly.its too bad they are wrecking what could be a good company.
This report was posted on Ripoff Report on 03/15/2019 09:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/siriusxm/washington-washington-12345/siriusxm-charged-me-26077-on-credit-cardtwo-years-after-cancellation-washington-washi-1475383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
As i said i would do an update on this report. i have received $200.29 credit from siriusxm.. they owed me $260.77 so they still owe me over $60.
AUTHOR: james - (Canada)
SUBMITTED: Tuesday, March 19, 2019
serius credited me $200.28 of the $260.77 they owe me. what a crooked company!
Advertisers above have met our
strict standards for business conduct.