Report: #865321

Complaint Review: SKYPE

  • Submitted: Sat, April 07, 2012
  • Updated: Sat, April 07, 2012
  • Reported By: Sightnet — Sausalito California United States of America

    United States of America

SKYPE Double charged for Unlimited Calls to U.S. and Canada for 10 months Internet, Internet

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I signed up for Unlimited Calling to U.S. and Canada with Skype a few years ago. Unfortunately I just notice since the last 10 months I had been double charge for this service.  I called to complain and use the Chart form of Skype.  After being transferred to a a supervisor, his name: Islam C., he told me he was only going to offer a refund of just one month.  He said I has placed the order myself. It looks like I inadvertently did so by Skype conveniently let it happened. 

It does not make any sense whatsoever to have two unlimited calling plans in one account.  In fact, this is a complete ripoff by Skype to let it happen and I guess it is just one way to extract more money.  This is basically a redundant transaction and a clever scheme to milk more money in a fraudulent way from customers.

In addition, this is not the first time Skype double charged me for a service. About five months ago, I ordered SkypeOut, a service which allows calling to regular phone numbers from Skype, and after completing the transaction I noticed that Skype had double billed me for the same service. 

In any case I feel ripped off by this company and wary to do any further transactions with them.
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This report was posted on Ripoff Report on 04/07/2012 02:25 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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