Report: #594011

Complaint Review: Slim4Life Weight Loss Centers

  • Submitted: Fri, April 16, 2010
  • Updated: Sat, October 20, 2012
  • Reported By: Marty — Frisco Texas USA
  • Slim4Life Weight Loss Centers
    9200 Lebanon Road, Suite 22
    Frisco, Texas
    United States of America

Slim4Life Weight Loss Centers misrepresented facts, made unrealistic promises Frisco, Texas

*Consumer Comment: Dissappointed in Slim4LIfe Frisco Too

*UPDATE EX-employee responds: Slim4lfe Frisco

Show customers why they should trust your business over your competitors...

On Thursday, 03-18-2010, when I first visited Slim4Life Weight Loss Center, the rep (Amanda) told me that the program used only normal, regular foods you fix yourself--no prepared foods to buy. I was told that the only requirement to buy were herbal supplements. I was given a first-time, one-time, sign up NOW, discounted price of $556 (total program cost $1,291) for a 26-week program with guaranteed 78.8 lbs loss.

I was ready to start that day, and wrote a check (No. 1133) for the $556 program fee. Then she I could not start immediately, as there was a 3-day detoxifying stage; then I could attend the food meeting and learn the details of the plan on Monday. She noticed that I am diabetic, said I would skip the detox step and could attend the next day food meeting. I was given the Starter Pack ($290, math error), including: (1) Vita life Vitamin, (2) Two boxes of supplements, (3) Metabolizer capsules, (4) Essential Fatty Acids capsules, (5) Carb Blockers tablets, (6) Cleansing Tea, and (7) Thermo Boost.

I attended the food meeting on Friday, 03-19-2010. At that time, representative Kimber presented me with the opportunity to buy Supplements needed for the program, see NUTRIENT SUPPLEMENT FORM. The discounted cost to me was over $900 and I declined, saying they told me there were no foods to buy (energy bars, pudding, and soup) and now they are showing me that each suggested meal includes one of their products.

I left. After thinking it over, I stopped payment on my check (this was late afternoon). On, 03/20, Gina called me to see about coming in to finish my food class. I told her that on each visit the Reps (Amanda, Kimber) presented mis-information, contradictory instructions, and re-defined words, that I could not have any confidence in the program. I told her that I had stopped payment on my check. She said that I could not do that and must come in and discuss the situation with her.

I kept my appointment with her the following day (Saturday, 03-20-2101). I had told her I had scheduled an appointment with my primary physician for Thursday, 03-25, showed her the list of blood work that would be done (I had previously told them of my diabetes and kidney/liver concerns). I agreed that I would call after I got the test results, come in, and discuss the situation.

On Thursday, 03-25, Gina called me because I had not called her to set a meeting. I explained that I had seen Dr. Latta that morning, but the test results would not be back until Friday. She told me that I had promised to come in and I corrected her to say that I had agreed to come in when I had the test results. She told me that I must call no later than Monday.

On Monday, 03-29, I did telephone Gina to make an appointment. She was out of the office and I left a message for her to return my call.

On Wednesday, 03-31-2010, I telephoned Slim4Life and spoke with Gina. I told her that I had had my blood work review with my doctor and that it my decision to NOT participate in the program for health reasons; that I would appreciate their accepting my return of the unopened products, and voiding the Contract. She told me that they do not take back products. She told me that the Slim4Life Corporate Office would be handling the matter from this point on.

Later that day, I filed a complaint with the Texas State Attorney General, Consumer Protection Division. While the AG's office "does not take direction on behalf of the complaintant, they will investigat the firm for deceptive business practices and, if warranted, take action on behalf of the collective legal interests of the people of this  State."

PLEASE, if you feel you were a victim of this firm, report it to the Consumer Protection Division of the Attorney General's office of your state. Only citizens taking action can help prevent consumer law violations and enforce the Deceptive Trade Practices Act and other consumer protection laws.

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#1 Consumer Comment

Dissappointed in Slim4LIfe Frisco Too

AUTHOR: Fed Up - ()

I went to Slim 4 Life Frisco a few months ago. They wanted $500.00 up front to get started. It was $99.00 to lose up to 100 pounds, and the remainder , for their supplements.  I didnt have a credit card, and they said the $99.00 offer was only ONCE A YEAR, and that I should find a way to get the money.

I am very disappointed in this tactic, and felt they were trying to pressure me into this. There are now TV Commercials advertising (and their website) the SAME offer that I was told they only did ONCE A YEAR!  This is total deception, and I wont ever trust them even if I did have the money.

Get EVERYTHING they tell you IN WRITING!  If they wont put it in writing, then consider it a lie.

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#2 UPDATE EX-employee responds

Slim4lfe Frisco

AUTHOR: Wendy36 - (United States of America)

I first off want to say that I am sorry you had to go through that and not even do the program. I worked for Slim4Life for a year and a half and I was mostly at the Frisco office, but worked every clinic in the DFW area. The women that you spoke with probably weren't the best woman to start off your journey of weight loss. I am sorry that you had to deal with any of them, but not all of the employees at slim4life are like that. I helped many men, women, and teens get to their weight loss goals. The program isn't for everyone because it is very difficult for some to stick with it. I had many family members do this program and be extremely successful. My mother lost 120lbs, my brother lost 89 lbs, and I lost 45lbs. I also had cousins, aunts, uncles all do this program and lost over 2,000 lbs total. Some family members were over 400 lbs, so you know they had health problems. I personal had a heart condition that make me pass out from time to time, and I will live with this for the rest of my life.

I had many clients that were diabetics (type 1 and 2), I had clients with gout, blood disease, cancer survivors, and heart disease. I had many doctors do this program and tell their patients to do this program. So, the fact that your doctor told you not to do this program makes me wonder why. Did he/she have their own weight loss program, did you have to take their pills, or it might be the fact that you stay unhealthy the more money he/she makes. I have seen that a number of times.

So that you know the reason they can not take back or refund the products is because of the FDA rule, you can't go to GNC and take back vitamins or pills once you have left the store, even if they are unopened. You can't go back to Walmart or any other grocery store and return the food you just bought. Not safe. This program works and I still speak with my old clients that I had two years ago. The way the run the company, I don't agree with which is one of the main reasons why I left. But I have seen clients walk in depressed and lost and walk out with hope. I had a true passion helping everyone of these people and I am just sad that I wasn't able to help you and you felt like you we're scammed. I hope you were able to find a program that worked for you.
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