Sling TV Sling.com They double billed me for several months and refused to return anything

when you go on to their application page to get their service, which i did on my Roku smart tv, You will find its very difficult to navigate especially with the remote from your tv. I was trying to access my Sling tv account so I could add espn to my account. They kept telling me that my email address was already taken so they asked me for a different email address. when i gave them my other email add instead of upgrading my existing account them automatically created a second account for the same device and started double billing me. After so many months  2 or 3  when I noticed this on my bank statement I took the time to attemp to contact them. Good luck all you can do is communicate with a BOT. Well the bot tells you no refunds can given to you. After reading some of the complaints of people who were ripped off by them for other scams, it has become apparent to me that they are very consumer unfriendly. If anyone knows where (what state) they opperate out of or any actual phone numbers for them please tell me. I am looking forward to pursuing this and shine the light of day on these thieves.