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Report: #1107591

Complaint Review: Smart Start - seattle Washington

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  • Reported By: SmartStartRipOff — renton Washington
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  • Smart Start seattle, Washington USA

Smart Start rip off seattle Washington

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Hello.,  I have reciaved a violation by using a Start Smart servise, that i have not commite and have PROOF!, as well as i try to follow all prosidures as requested by smart start and being totally ignored! 

My Name is Nikita Prokopenko and while following the 4 month compliense procidure i have been in full compliense with everything that was rewuested, as of a period of 1 week, before the removal - my unite have just went off! with violation code o4 in the time of me driving home from work!

I have recieved and played guilty to DUI in 2011 now is December 17 of 2013. I have followed the procidures and drove with the unete since the day of dui stop. Now Olympia has requested they own suspension with a 4 month compliense, that i was not aware of., but to make long story hort:

I`m driving home, from work - constently blowing to a Smart Start Unit, as it goes off in a violation, my alarm horn start going off - says Violaton code lock 04 ( WTF?) - I HAVE NOT DONE NOTHING!

Me., understanding that this is a vialation to my record., and instant car shot off will acure., as i turn off my egnition - WITH FULL UNDERSTANDING that i have not done anything wrong or consumed any alcohol., drive straight to Renton Police City Hall and request emidiate BREATH ANALYTHING TEST.

I have a record of phone call, officer arrival and a case number to witness my subrioty as well as my car still running in the parking lot, as i have blow multyple times to a Smart Start unite ( plase note that ).

S.Tierney Case# RP# 451

After police report was obtained i traveled from Renton to Maple Valley " Automotive Experts " and left a car over night, as i knew ( otherwise i have to tow it there ). Whike being on their parking lot and waiting for my ride, (HUGE INCOVINIANCE at passed 10 pm) while my car was still running, I VIDEO taped from my phone., the unit ., flashing red and green and me blowing in it,., i have the tape.

next day :

I arrive, catching a ride., explaining the surcanstences to a shop., that i actually left a massage same night, already knew whats going on., pushed my car in for an inspection. " Rich " the owner., tells me, that it is the unite problem and i will be on my way soon, as of a 50$ fee for reset, hes said that I`m not responseble for.

Ayway after spending 3 to 4 hours in that shop., i come to find out., that it is my fault , that there was some electrical problem with my car.,  and i get a violaton., pay 50$ and keep the smart start in for another 4 month.,  as i was 7 to 10 days, before complete removal.

That`s not even the reason why i wrote ths.,:

Next day:

I call smart start , 

Automated service says: go online , write latter to smart start inc. I write the latter get a conformation latter and no ne calls back, That`s when i call and get a nasty Conversation with the person incharge of that department that handels violatoins.,  I was accused of lying, recived the fool rudness, the person on another line did not whant to listen to me and when i asked the name of ., who am i speaking with - she hang up.

Don`t we lave in America., - where costumer service not soppouse to harrase?

Anyway., The smart start representative , in charge of her department ssaid.,: I did not blow to smart start again as it went of., otherwise i would be fine - AGHHH! not true., I blew several times and have a Police officer as a witness of my car running, way later after violation accure, as i blew in it multiple tymes to keep my car running., as well as  a video of me blowing to it while it was flashing., as i never had any violation to smart start, since day one,,  accused in laying., harrased.,  i wrote to smart start inc  2wise.,  i have 2 letter saying., they got the massage and will respond with in 24 hours., i called and spoke with Veronica and was promised for a supervisor from Washington state will call me., no one ever did., I called the main number and left a detailed massage recording with details to smart start last sunday 8 days ago.,  and still NOTHING!!!!!!!!!!!

I have followed all their procidures to get a respose - and guess what!? I sleep by my phone - and still nothing.

I was suppose to be off a smart start in the beginning of december 12.01.2013 It is now 12/18/2013  and i get nothing but a full ignoranse!!! My number never changed, i went to Smart Start meeting , they can`t help...  

Please someone HELP! I`m willing to go to the kiro  7 news in a few days...

This report was posted on Ripoff Report on 12/17/2013 05:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smart-start/seattle-washington/smart-start-rip-off-seattle-washington-1107591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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