Report: #507397

Complaint Review: Smith Brothers Appliance Repair - Orange California

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Ripoff Report is Xcentric Ventures

Submitted: Sat, October 10, 2009
Updated: Sat, October 10, 2009
Reported By: David — Santa Ana California USA

Author Not Confirmed

Why?

Smith Brothers Appliance Repair 3419 E. Chapman Ave Orange, California United States of America

Phone: 7143798748
Web:
Category: Appliances

Smith Brothers Appliance Repair Came out Gave a quote, and 2 months later they havent fixed the work. Orange , California

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August 13, "Steve" from Smith Brothers Appliance Repair came to my house to fix my dishwasher. He charged me a 100.00 deposit, and after waiting 6 weeks I called him. Finally after a week of back and forth, "Steve" claims that he didn't have the model number yet, the model number is on the receipt he left with us. Which also means he never ordered the part. He said it would be in in a week.

Another week goes by, and again no follow up. So I called... no follow up. This morning I called again spoke to "Steve" who states that he called the manufacturer but that they never got back to him. Meanwhile 2 months have gone by, and no sign of this getting resolved.

Please note that when you call their phone numbers, you get an answering service. No one from the company, associated or employed by the company takes your call.

Seems to me that these people take your deposit and run. I will be filing a report with the BBB. Nothing but liars and thieves here.

This report was posted on Ripoff Report on 10/10/2009 04:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smith-brothers-appliance-repair/orange-california-92869/smith-brothers-appliance-repair-came-out-gave-a-quote-and-2-months-later-they-havent-fix-507397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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