• Report: #278331
Complaint Review:


  • Submitted: Wed, October 10, 2007
  • Updated: Wed, October 10, 2007

  • Reported By:Apache Junction Arizona

smokes-spirits Took my money-sent no merchandise-refuse to answer correspondence-over month ago SALAMANCA New York

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I sent the company $77.00 in money orders to purchase cigarettes. They gave a tracking #9101 1558 xx, on 9/11/2007, but package has never been received by the post office, according to the tracking number. They kept saying that they did send the package, but cannot send a refund for two weeks.

Now it's been over a month and they refuse to answer any correspondence and I've never received merchandise nor a refund. I've sent them numerous e-mails, but they just ignore me and have even closed my account with them. I had purchased from them every month for a year or so before this.

I am 65 years old, on social security (very low income)(only income), and this is a lot of money to me. I do not believe they have any intentions of giving me a refund. The post office has confirmed that the package was never received by them and also the USPS tracking #9101 1558 xx, says the package was not received by USPS as of today, October 11, 2007.

Apache Junction, Arizona

This report was posted on Ripoff Report on 10/10/2007 11:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/smokes-spirits/salamanca-new-york-14779/smokes-spirits-took-my-money-sent-no-merchandise-refuse-to-answer-correspondence-over-mont-278331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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