Soleeze They sell items at trade show but do not ship them! New Port Richey Florida

I did not pay with a credit card. Nothing was declined, EVER! Thus was a gift for my wife and I paid cash at the trade show and have several witnesses and the receipt to prove it. I paid cash so my wife would not see it on the credit card statement. This company is full of liars. The only reason they finally shipped is because I filed with the better business burea and told them I was going to file charges in small claims court. I can sen anyone who wants to see it the correspondence between us. I will be happy to answer any questions and I fully stand behind every statement I have made. My name is Curtis S. from Silsbee,TX. Director of Operations, Heritage Helicopter Services. 409-299-2232. 

To whom it may concern

The above customer did purchase a massager from us at a show.  Originally his credit card declined.  Of course we can not ship free inventory to people.  A little while later his credit card was charged and his unit was shipped and delivered.

We do travel a lot and the fastest way to get a response is by emailing theinnergizer@aol.com.  The company has been  selling massagers in trade shows since 1989 with very few compliants and the customers love the product.  Unfortunately you can not please everyone and mistakes do happen but we try to minimize this and do the best we can.  We have not increased our prices for over 20 years and yes we are lean and mean.  Customer service might not be the best but the product is.  We do monitor the above email daily and do our best to respond on a timely basis.

Sincerely

Bill Williams