Complaint Review: Solid Trust Pay - Unknown Unknown
- Solid Trust Pay Unknown, Unknown United States
- Phone: Unknown
- Web: Http://www.easyhits4u.com
- Category: Internet, On-Line Business, Suspected fraud, Web Hosting, web site, advertising
Solid Trust Pay Easyhits4U Refusal to refund purchase even after emailing receipt Unknown Unknown
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I purchased a premium website traffic service package. In return they would provide 1000 daily hits to my website from interested internet seekers. The member account website was a nightmare to navigate and understand. I attempted to reset my password to several times. It took 24 hours to receive a link in my email. When I contacted customer service about my issues there was no appology or attempts to help me resolve them.
Someone from their customer service...no name sent me an email with a response stating that my purchase had not been processed. I located and forwarded the purchase receipt in response. Customer service sent two "gaslighting" denials in response. "We were told that your purchase had not been processed." At this point I walk away but not before sending out a warning to other perspective customers. This is not a company that helps you in any situation. They will gladly take your money, ignore you while ypu struggle with their website and even deny they accepted a payment even after you show them the proof that they did. Buyer Beware!!
This report was posted on Ripoff Report on 04/13/2018 10:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/solid-trust-pay/unknown-unknown/solid-trust-pay-easyhits4u-refusal-to-refund-purchase-even-after-emailing-receipt-unknown-1438542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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