• Report: #508807
Complaint Review:

Sony Computer Entertainment America

  • Submitted: Tue, October 13, 2009
  • Updated: Tue, October 13, 2009

  • Reported By: linkdude240 — Fenton Michigan USA
Sony Computer Entertainment America
919 & 989 East Hillsdale Blvd. Foster City, California United States of America

Sony Computer Entertainment America Playstation Official Firmware update Corrupts PS3 bluray drivers: Sony demands $150 Foster City, California

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Sony Released OFW (official firmware update) 3.00 in September, causing many PS3 owners like myself to have hardware malfunctions with their bluray disc drivers. A class action lawsuit has been filed in california and Sony has not made a comment. With regards to the many people on the disscussion boards Sony accuses its coustomers of mistreating the system saying that the updater does not corrupt the bluray disc driver and that it is a coincidental hardware issue that may be serviced at the cost of $150.00, a reasonably high price considering that the current price for a new PS3 is $300.00

This report was posted on Ripoff Report on 10/13/2009 06:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sony-computer-entertainment-america/foster-city-california-94404/sony-computer-entertainment-america-playstation-official-firmware-update-corrupts-ps3-blur-508807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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