Southland Log Homes Took 10% deposit, did not provide materials list misled me as to what Southland would do to construct the log home will not refund money Irmo South Carolina

I met with the Southland sales person last year.  At that meeting I was pressured to put 10% down on my log home.  I was told they would have a price hike in less than 30 days, and if I signed on the dotted line, I got a "free" 2 car garage.  I met with this person for over 2 hours, during this meeting we discussed all aspects of a log home, interior and exterior. I left thinking that this company would deliver the materials and dry in the home as the sales person kept using the phrase "everything to keep the rain out".  That day I did not get a signed copy of the contract(from Southland Rep, as required in the contract to make it valid) or a list of included materials.  

About 13 days later, when I was meeting with a contractor discussing the remaining construction, interior issues, like doors, kitchen, bathrooms, etc.  I was asked what did I buy? I could not answer that question.  I then contacted the manager assigned to me by Southland and asked him that question.  He pointed out, that my "contract" did not include a list of materials, what I bought, which was unusual he sent me that via email that day showing I get nothing for the interior, even though I had discussed all of this with the sales rep.  It became very clear that Southland would not do the bulid out or supply ANYTHING for the interior, as I understood they would do !!! I then began calling dry in companies and was quoted $25.00 a sq foot.  This just added $70,000 to the building price.

I was about to pay over $350,000, not including land, for a 1500 sq foot log home.  I could not afford this, I sent an email exactly one month after signing the "contract" cancelling it based on their misrepresentation and requesting a refund of my almost $12,000.  On that date, they fed exed me a signed, not dated, copy of the contract.  Now, when I signed this "contract" it states that the sales person cannot bind the company and it is not "binding on seller until signed by a southland rep." It also states that it is a South Carolina contract, even though I signed it in Florida, and they have a Florida registered agent and are doing business in Florida.  Nice......

They even have a fancy arbitration clause in the "contract" but you can get around that, look up SC title 15-Civil Remedies and procedures chapter 48 of the uniform arbitration act section 15-48-10, basically if you can revoke the contract you dont have to arbitrate.  So I am filing complaints with every agency in the State of Florida.  

When you are over 65 and living on a very limited income $12,000 is a huge loss, too much to ignore for sure. Stay away from this company.  They will lie to your face and take your money.  Run.....