• Report: #462011
Complaint Review:

Southwest Ford

  • Submitted: Tue, June 16, 2009
  • Updated: Tue, June 16, 2009

  • Reported By:Weatherford Texas
Southwest Ford
3000 Fort Worth Hwy Weatherford, Texas U.S.A.

Southwest Ford Excessive, far Excessive charges for simple "repairs" Weatherford Texas

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I had a lower radiator hose blow out on me and had to have my car towed somewhere on a Friday afternoon. Southwest Ford was the nearest location. Simple fix, just replace the hose.

I called Saturday and first they couldn't even find the car on their lot.

Anyway, they checked it out, even though I told them to ONLY replace the hose.

All told, a 10 minute job. Overall cost: $358.00!!!!

Here is their rip off price breakdown.

Hose: $100
Labor (??): 223
Misc; $25

The hose only cost like $20. I can assume the mark up, 5 times is a bit much, and over $200 labor to unscrew two hose clamps and install a hose in an easy access location?


This is robbery and to me, very unethical behavior and business practices.

I won't be going back there ever again, let alone, purchasing a car from Southwest Ford.

I would have assumed a high cost of around $150 but $200 on top of that is just unforgiveable.

Next time, I will have the car towed to my house.

Weatherford, Texas

This report was posted on Ripoff Report on 06/16/2009 06:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/southwest-ford/weatherford-texas-76086/southwest-ford-excessive-far-excessive-charges-for-simple-repairs-weatherford-texas-462011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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