Complaint Review: spot reservations - kennesaw Georgia
- spot reservations 2593 Kennesaw Due West Rd NW kennesaw, Georgia USA
- Phone: (888) 587-2412
- Web:
- Category: Tours & Excursions
spot reservations, Thrillant, www.atlantaballoonrides.net, Atlanta Hot Air Balloon Rides Cancelled a reservation and not refunding my money kennesaw Georgia
*Author of original report: issue resolved
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I made a booking for September 14th 2014 hot air balloon ride for my wife's birthday and made a payment of $652 on Sep 9th 2014 invoice# 6483423267. I even got a confirmation from Timmy and got him to call me back with a confirmation on the availability before making the booking. I got a call a day later saying that the date is not available and I will ahve to reschedule for which I expressed my disappointment. Marisio promised to help me out on Sep 10 by checking if he can find another reservation for the same day, but he didnt call me back and I was not able to reach him either. On sep 11th, I called and talked to another lady who said that Marisio is not available and she will see what she can do. She looked at my case and said that she would need me to pay $160 more for making another reservation at fly wendy fly. I know for a fact that flywendyfly charges only $575 for 2 people and asked not to try to cheat me and atleast return my money back if she cant get me another revservation at that price. She refused to do so and asked me to wait for one more day for her boss to call me( which will be Sep 12th). Now, I dont know if they are going to refund my money. I dont know if I can get another reservation after a day as the date is getting closer.Also, based on this experience, even if I pay $160 that is being asked, I dont see a gaurantee of getting my reservation . they still can call me again saying that the date was not available and that i will have to pay mroe money to get another reservation and I didnt want to fall in this trap anymore. So, I demanded a refund to which they started explaining me the invoice and stated that they dont refund any money
This report was posted on Ripoff Report on 09/11/2014 10:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/spot-reservations/kennesaw-georgia-30144/spot-reservations-thrillant-wwwatlantaballoonridesnet-atlanta-hot-air-balloon-rides-1176101. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
issue resolved
AUTHOR: vvkvinay - ()
SUBMITTED: Monday, September 15, 2014
they have refunded my money. There was one customer support executive who was giving me trouble. But, after I spoke to her manager after 2 days, he refunded my money with no trouble and was understanding enough of the situation.
Advertisers above have met our
strict standards for business conduct.