Complaint Review: Sprint PCS - RPM Collections - Nationwide
- Sprint PCS - RPM Collections sprintpcs.com Nationwide U.S.A.
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- Category: Cellular Phone Companies
Sprint PCS - RPM Collections Liars, Fraudulent Billing, Thiefs ripoff Nationwide
*Consumer Comment: Slander of Sprint
*UPDATE Employee: Wow
*Consumer Comment: SPRINT'S FRAUDULENTS BUSINESS PRACTICE,ETHICS,LIARS,THEIVES,RUDE ETC
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I had a sprint phone at the end of 2005 and I was having MAJOR problems with costumer service not responding to unexplained charges on my bill, services I ordered not working, s****.>
I couldn't pay it all at once so I made payment arrangements with them. I paid it on time. Because I couldn't pay it all at once they sent my acct. to RPM. When I got my taxes back in 2006 I paid RPM and settled my acct. (or so I thought). I did not hear from Sprint or RPM again.
Then Friday March 23,2007 I got a letter saying I stilll owed money only now it is to SKM Collections (for Sprint) for the same acct. It has been paid through RPM and I am so furious that sprint and RPM would be such liars and thiefs. I mean look how many people they have lied to and how much fradulant stuff shows up on everybodys bills.
Corey
Burlington, Iowa
U.S.A.
This report was posted on Ripoff Report on 03/26/2007 07:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-pcs-rpm-collections/nationwide/sprint-pcs-rpm-collections-liars-fraudulent-billing-thiefs-ripoff-nationwide-240768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Slander of Sprint
AUTHOR: Jana - (U.S.A.)
SUBMITTED: Friday, May 25, 2007
I have had sprint for a year and so far have had no problems with them. However, a friend of mine has them and is having huge issues which she is trying,unsuccesfully, to get resolved.
In regards to the comment about slander. Sprint could try to file a suit but, if it is the truth the a person has a right to free speech. It is important to get the word out to other customers when a problem has arised that is not being taken care of.
I do agree that it is not just one person that is the problem. If an employee is not allowed to take care of an issue than they cant. It could be Sprint needs to adjust there policies.
I would suggest writing Sprint and asking for a copy of all of your detailed bills, comments on the computer, and repesentatives names. If you do not have a copy of your contract, then request it. if it is a collection issue that has been paid, take it to the credit bureau. If you contact the reporting agencies they will send you a form to dispute bills.Fill it out and provide the proff that you do not owe the bill because it has been paid or billed erroneously. They will then contact Sprint. There is a total of 30 days allowed for this process. If after 30 days sprint has not responded, it is automatically removed from your credit reports.
I hope this helps some of you. Good Luck!

#2 UPDATE Employee
Wow
AUTHOR: Melissa - (U.S.A.)
SUBMITTED: Monday, April 09, 2007
Let me first say. "Sprint" Is not one person. There are thousands of Customer service reps. All over the U.S. and even outsourced to other countries. Just like any other job you are dealing with a human when you call. Sprint can not fully control the attitude of whoever happened to get your call.
Maybe the girl who took your called did have an additude. Why should she have to be treated like nothing because you have issues with your bill. She is just an employee doing her job. She did not cause any of your charges, and most likely never spoke to you in the past.
You will probably NEVER talk to the same rep. Although she could have handled the situation different, from the way you sound you were probably very rude and disrespectful. Being a customer does not entitle you to act like a total jerk!
Also, the fact that you are posting flyers, 4000 I beleive you stated?, slandering the company is grounds for a lawsuit on it's own.
I would check into that before you continue your flyering.

#1 Consumer Comment
SPRINT'S FRAUDULENTS BUSINESS PRACTICE,ETHICS,LIARS,THEIVES,RUDE ETC
AUTHOR: Noneya - (U.S.A.)
SUBMITTED: Thursday, March 29, 2007
Hey Corey..as I read your post, I actually thought it was one of my old ones because U sound just like me when it comes to calling an Ace an Ace and a Spade a Spade. Sprint is a scam, period. Sprint a bunch of professional liars and theives and nobody is able to blow the whistle on them...Why? Because they are "Sprint" and Sprint is a huge huge multi-million dollar company its hard to beleive? How did Sprint get to be a multi-million dollar, if not billion dollar company? Hmmmm.....
Lies? Scams? Fake promotions? Good ole "bait-n-switch",fradulent charges?
Thats it!! Thats how! What Sprint doesnt seem to get is they would still be a million dollar company without the lies and scams and fraud! Plus,they would have a better reputation!!! Sprint doesnt much care about websites like this. When I instruct them to come here and read, they try to tell me ALLLLLLLLLL these complaints from this site are nothing more than Verizon and Cingular "conspiracy" against them!!! lmao! Thats laughable!!
Sprint told me "Well Maam, u are NOT a preferred customer anyways...U are a $1.00 customer, not a $5.00 customer & this is why your problems go unresolved....You are not professional, u have an attitude and you have been rude to me since I answered your call, and I have been nice to you despite all that Maam"!!!!
Oh gross....I just vomited in my mouth a little just thinking about Sprint.
Cya...
P.S. DONT LET SPRINT SCREW U OVER!! CONTACT THE F.C.C. AND YOUR ATTORNEY GENERAL!!! LETS RALLY UP!!


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