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Report: #1453162

Complaint Review: Square Trade - San Francisco California

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  • Reported By: CNC — Monument CO United States
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  • Square Trade San Francisco, California United States

Square Trade Square Trade won't honor their paid for Warranty San Francisco California

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Bought a 55" Samsung Smart TV (new) on Amazon in September 2014. Paid $830.00 for it. Also bought the Square Trade 5 year warranty for an additional $106.00. Two days ago both DMI Ports failed. When I contacted them they said probably caused by a power surge or ligtning and that event is not covered under the Warranty. "Too bad, so sad."

Offered to refund to me the prorata share of the remaining warranty time of one year one month. Me, "Huh?" Why don't you just honor your warranty? I am tired of battles. Just accepting I got scammed by these crooks. BBB gives them an A+ Rating but lists over 1,000 complaints. How does this happen? NEVER, NEVER BUY A WARRANTY from SQUARE TRADE!!!! Am taking the TV to a local repoair shop who said they'd replace The HDMI Module inside for around $200 to $240.00. SQUARE TRADE = BUYER BEWARE!

This report was posted on Ripoff Report on 07/24/2018 11:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/square-trade/san-francisco-california/square-trade-square-trade-wont-honor-their-paid-for-warranty-san-francisco-california-1453162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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