Complaint Review: Stamps.com - Internet Internet
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- Author Not Confirmed
- Stamps.com Internet United States of America
- Phone:
- Web: stamps.com
- Category: Shipping & Handling
Stamps.com They have never answered their phone for cancelling! Help! Internet, Internet
*UPDATE Employee: Stamps.com Contact Info
*Consumer Comment: I found this on their site...
Show customers why they should trust your business over your competitors...
I do not seem to be able to reach them to cancel. My company is closing and I do not need the service any longer. I have been at this since last fall. My bank says that they cannot stop it since I originally authorized them to withdraw the funds. Now I keep the account open only for this! i don't want my credit to be affected by closing the account...which the bank says they can't do! Grrrrrrrrr!
This report was posted on Ripoff Report on 01/19/2012 03:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stampscom/internet/stampscom-they-have-never-answered-their-phone-for-cancelling-help-internet-internet-825372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Stamps.com Contact Info
AUTHOR: StampsComCorp - (United States of America)
SUBMITTED: Tuesday, January 24, 2012
Hi CyndiLou, Sorry to hear about your company closing. Please contact Stamps.com Customer Support to close your account. You can reach them by calling toll free at 1-888-434-0055 (open Mon-Fri, 6am to 6pm PT) or by emailing social(at)stamps.com.
Our Customer Support agents can get your account closed so you are no longer billed.
Thanks!
Eric
Stamps.com
#1 Consumer Comment
I found this on their site...
AUTHOR: Ken - (USA)
SUBMITTED: Thursday, January 19, 2012
don't know if it's the same as what you're using or not.
Call Us
If you do not find the answer to your question here, please dont hesitate to call us for immediate assistance toll-free at 1-888-434-0055, Monday - Friday, 6 a.m. - 6 p.m. Pacific Time.
If this doesn't help, try the BBB site to see if they have different contact information....good luck to you,
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