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Report: #389365

Complaint Review: Stamps.com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Gibbstown New Jersey
  • Author Confirmed What's this?
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  • Stamps.com www.stamps.com Nationwide U.S.A.

Stamps.com unauthorized charges after repeatedly cancelling service Internet

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I signed up for a free trial of Stamps.com several months ago. I decided to cancel since the monthly fee cost more than the postage I used. I called the number they gave and canceled the service. The representative asks if you like to receive another month free (of course making it seem worth it) and I agreed. Unfortunately, I forgot about it. Then I noticed that I was being charged $15.95 every month. I called my credit card company and told them that I did not want to pay that fee anymore. I then called Stamps.com again to request that the service be canceled, but they wanted me to pay the most recent fee. I told them that I hadn't used the service and did not want the service. They again tried to offer me another month free, which I refused this time and told them that I just wanted it canceled. After seeing the fee on my credit card bill again for several months, I contacted my credit card company again. This time they said they would contact Stamps.com. I was told that most times when the credit card company contacts them and threatens fraud and other similar actions, they back off. I recently received a reply from Stamps.com that the service was canceled and I would not owe anymore money. I will be reading my bank statements and credit card bills very closely from now on!

Kathi
Gibbstown, New Jersey
U.S.A.

This report was posted on Ripoff Report on 11/09/2008 05:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stampscom/nationwide/stampscom-unauthorized-charges-after-repeatedly-cancelling-service-internet-389365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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