• Report: #170224
Complaint Review:

Star Communication

  • Submitted: Tue, January 03, 2006
  • Updated: Tue, January 03, 2006

  • Reported By:jena Louisiana
Star Communication
6433 Toopanga Canyon Road Canoga Park, California U.S.A.
  • Phone: 800-357-9258
  • Web:
  • Category: Cable TV

Star Communication Ripoff my family. We were promised something, and we did not receive anything but $130 in Fraudulent charges. Canoga Park California

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On Dec. 22, 2005 star communication called my home and offered a $500 shopping spree, family fun pack, and an internet account for free. I only had to pay a $4.95 shipping and handling fee. I was told I would receive the items in 5 days.

On Dec. 30, 2005 (with no items) I was charged $4.95 twice, and $119. I tried to call the customer service, but with no luck. So I went to the bank, had them reverse the charges. They called me when I got home and told me they have a phone number for the customer service for star communication. But they won't talk to the bank, only to the customer. So I called the number and the same man I talked to before, answered the phone but this time he had a different name. Peter #9031.

After arguing for 1/2 hour. He said my money would be returned in 4-6 weeks. I said NO. Would we be contacting our lawyer if the money is not returned in 2 days. So he then talked a whole lot the hung up the phone.

We do not expect to receive the money or the packages.

jena, Louisiana

This report was posted on Ripoff Report on 01/03/2006 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/star-communication/canoga-park-california-91303/star-communication-ripoff-my-family-we-were-promised-something-and-we-did-not-receive-an-170224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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