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Report: #817556

Complaint Review: Stardoll.Com - Stockholm Internet

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  • Updated:
  • Reported By: Gemsroadwarrior — Eure North Carolina United States of America
  • Author Not Confirmed What's this?
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  • Stardoll.Com Stockholm, Sweden Internet United States of America

Stardoll.Com Stardoll.Com Stealing Money From Little Girls - The People Behind The Internet Curtain Stockholm, Internet

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Recently my 13-Year-Old daughter who has been a member of the website Stardoll.Com purchased a Stardoll.Com card from Toys R' Us for $25 she had received from family members for Christmas.  When we got home (TRU is an hour away) she went to log in the card and got a message that the card was invalid.  We tried over and over to enter the card with no success.  The next day I took the last day of my vacation and went back to Toys R' Us to get the card replaced.  4 1/2 hours later and an hour later drive home I got 'zero' help from Toys R' Us.  I went to the Stardoll.Com website to try and find a number to contact them and found there is not one, just an address in Stockholm, Sweden and a link to send an email message.  I have sent them 4 messages with no response.  One of the messages kicked back a message saying "Do Not Send Us Spam".  Needless to say, I have not heard anything back from Stardoll.Com and after searching the internet have discovered that I am not alone.  When I tried to send an email to Toys R' Us, I got a pop-up message saying that the website www.stardoll.com was considered 'spammy' and something to the effect of 'fraudulent'.  It would only let me send a message when I removed the .com from after stardoll.  This may be a case against Toys R' Us, as well.  They should not sell a product that they do not back up.  We are rewards members and are supposed to get 'hassle/stress free' returns, but that was not the case on this issue.

This report was posted on Ripoff Report on 01/03/2012 08:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stardollcom/internet/stardollcom-stardollcom-stealing-money-from-little-girls-the-people-behind-the-intern-817556. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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