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Report: #1218861

Complaint Review: straight talk - Nationwide

  • Submitted:
  • Updated:
  • Reported By: pissed off American — Myrtle Creek Oregon USA
  • Author Confirmed What's this?
  • Why?
  • straight talk Nationwide USA

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 Staight talk

 

The phone i have is 4g 

The phone is equipt with a calculator of the data i use

Two months now ..iv had my data slowed to dial up speed..

 

I call an ask why 

After a long drawn out setion of them confirming me an wanting me to call from another phone.. wanting me to reset .my phone..

No they tell  me  ive uses more than three gb an they slowed it down..

I explain i used 1 gb according to the  in phone calculation

That leaves a two gb differance???

I tell them its there phone they sold me 

Why would the phone lie about the usage

They say it does lie an there correct 

This goes bac an forth with them convinced theres is correct an there not giving the speed back..

This happened for two months .the first month i was lisning to pandora

The second time  My niece used it an mite have used more than i 

I only go on cl 

I gb  is way off from 3gb

Today my phone says 1.2 gb

611611 text usage says 3.32

How can this be off this much..?

This means im getting 1gb for my 45$ monthly fee

 

Will someone please verify as to this equation with there phone 

An if im wright then there should be a class action  suit for this 

The hole of America  is being riped off by walmart verison  trac phone an straight talk ....!!!!!

This report was posted on Ripoff Report on 03/28/2015 02:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/straight-talk/nationwide/straight-talk-track-phone-verison-wireless-3gb-limit-is-cut-by-a-third-everywhere-nati-1218861. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

over ten minute to open julie's link for

AUTHOR: - ()

POSTED: Monday, March 30, 2015

To julie who works at strait talk custumer service

I cant open ur link

With my DIAL - UP  speed service

I gave up after 5 min its was only 1/4 the way open .

Its killing my battery

I tried to open your link from  the other rip-off complaints of ST, TP, VW

After a long wait it  went  to a blank page..

Not sure who  julie works for with no last name or a CS email address or any other

Varifiable info.......

Great rebuttle  strait talk.... Track phone..... Verison...... walmart...?????

Now . Walmart an  these friends are intraducing another phone service

 

Share phone or something  its called 

Great way to get more $$$$ from americans

 

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#1 UPDATE Employee

straight talk Track phone Verison wireless 3gb limit is cut by a third... everywhere

AUTHOR: TF01 - (USA)

POSTED: Monday, March 30, 2015

Hi,

This is Julie and I work with Straight Talk Wireless. I read your post on this blog and we are sorry for the inconvenience. Let us help you. For further assistance, please send me an email to ST.CorpResolutionTeam@straighttalk.com or you can chat with us live @ http://bit.ly/16DrgbW. Thank you.

 
Julie
 
Straight Talk Wireless
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