SunTrust Bank Froze then closed account and will not refund my money Kissimmee Florida

Hi Lisa I am not sure how much money you lost, or if you recovered your money or if you're still fighting with this Napoleonic Federally Chartered banking institution. My comany has been a SunTrust Bank client for almost 5 years and it has a corporate account that was opened in Fort Lauderdale FL thst is currently serviced by SunTrust in Bradenton FL because my company moved.

We have a VERY SIMILAR scenario occour in our business account in mid January 2020 that started when an unknown 3rd party (suspecting West Africans) mailed and deposited a $29K fraudulent check in our account in Richmond VA for $29K. Its like SunTrust knew this already, they put a hold and called and verified with the maker in Kentucky it was a bad check, not theirs and the CFO of the firm on the check and he TOLD SUNTRUST NOT TO DEPOSIT IT, but they did it anyway! WHY??

I will say that neither Suntrust or our company were damaged from this fake check because no funds were released or debited. Well we now suspect this fake check was only a guise and the "mechanism to lock down and take full control of our account" away from a Florida SunTrust branch! Two days later wevrecieved a $35,000 domestic wire transfer from an aero title/escrow company in OKC that was recieved in our locked up & frozen account, and SunTrust put a 15 days hold on the unrelated wire credit, saying our account would be closed and the bank would mail us an official check.

Well the 15 days until February 6th 2020 has came and went. SUNTRUST DID NOTHING IT HAD AGREED TO DO! Then I went to Asia for business, about 2 weeks later I get a 4 am call in Asia from SunTrust via Mr. Anthony Henderson a Customer Compaint Manager in Atlanta HQ saying they closed our account and our $35K Wire Transfer (wire are clear funds) is on an "indefinite hold" with no date for release, and I told him I unequivocally disagreed.

After that single call neither he nor his assistant Mrs Brown answer their phones, they DO NOT return calls after leaving messages nor do these SunTrust prima-donnas in Atlanta respond by e-mail. We copied email requests to 6 other active executives and officers of Suntrust Bank in Florida & Alanta GA and not one of them reached out to call me back as or even respond to the email.

THEY DO NOT GIVE A SH*T! THIS BIZARRE BEHAVIOR & SCENARIO 100% TRUE!!! A trusted insider at Suntrust in Miami checked our account and said it shows closed, do not discuss, there's no balance it shows a debit but unable to access or how our funds were debited. Its like nobody at their bank cares about their job or the customer, our branch rep knows they are up to something (she says she has seen news reports and ripoff report).

Its like SunTrust is not touchable and above the law which is a very dangerous situation in any business, especially banking. REALITY: IT NOW LOOKS AND FEELS LIKE WE WERE ACTUALLY ROBBED BY #SUNTRUSTBANK Truth: I'm in shock and in awe at SunTrust Banks handling of this matter, and I have reached out to #FBI Atlanta Field Office to make a report, to The US Treasury Dept Banking Regulstors and our corporate attorney has been retained, and he has sent an email with his POA and demand for payment of the $35K less bank fees to their corporate security department in Atlanta.

BUT SO FAR THERE IS NO REPLY OR ACTION PLAN! This is very suspect behavior, it is irregular and sinister for a nationally chartered bank and I now wonder if #SunTrust Bank ever made good on your claim...?? Did you get you ever get your money back? Sincerely John P Business Account Customer Bradenton, Florida

 Spelling correction from the original post. Suntrust bank and Linette Sanabria. Dont trust either with your money!!!