Superior Benefits, Global Benefits ripoff...that's an understatement $598.00 ripoff Champlain New York *UPDATE Superior Benefits working hard to correct problems in customer service, offering refunds, company executives want all customers to be 100% satisfied

I was called at the middle of december with this wonderfull offer for a credit card with an offer of $2000, for a onetime fee of $299. I thought it would help me rebuild my credit. So I paid the $299 on January 6, 2004, and was told 15-20 days after the payment was taken I would recieve my credit card through fed ex. Well it's now been a month, they tell me there has been a delay in the shipping. Well I feel ripped off so I investegate and find out I was. I am very upset and being so young and on my own, $299 is an amount I need. So I am hopefull I can get my refund and this company gets what it deserves, a big Lawsuit!!!

I did get a call today as ripoffreport promised. A gentleman by the name of Richard called me at my home this afternoon. I was more than displeased with the comversation.



At first he tried to call me a liar about being debited twice. After I persisted/insisted that it DID in fact happen he claimed to have found (in his computer) that I was right. He then proceeded to tell me it was MY fault that I was debited. That I HAD to have ordered twice.



As I explained to him I talked to his CSR that first time and did not talk to anyone else in his company again until I called after I discovered the second debit. He still called me a liar!



He finally agreed there was a problem somewhere and said that the check for the first debit was already sent to me. I explained to him it was not and he acted like I was lying once again. He said it was already sent 2 day air and it should be to me within 5 days. Now is it me or does that sound a little strange?



He still insisted that I am in fact getting an unsecured credit card but it does not come in the package for "security" reasons.

That I have to fill out and sign a form to get the card. I told him I don't want a bunch of "applications" for credit cards, I want the card I was promised to begin with.



That said and done at this point I was not promised a refund for the second debit from my account. As for all the fees and such I've incurred due to this, he wants me to e-mail that information to him so he can "investigate it furhter".



At this point I am still very dissatisfied as to how this company is handling this and to how I have been treated by these people!