• Report: #1115534
Complaint Review:


  • Submitted: Tue, January 14, 2014
  • Updated: Tue, January 14, 2014

  • Reported By: KCS — Torrance California
855 Village Center Drive, Unit 226 St. Paul, MN 55 St. Paul, Minnesota USA

Surveillent.com I highly recommend never doing business with this company St. Paul Minnesota

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I requested pricing and availability on an item and it had been tree days with no response. I simply asked for an update and explained that my customer who needed these items was the US Army.

This is the email i received:

Hello from Surveillent :)

We don’t really care if you are President Obama. Honestly if George Washington was alive and he asked a question here he would be responded to in order which is what’s fair. Don’t like that answer then go elsewhere but telling someone when they need to respond by is ridiculous. This is no different than waiting in line at your local large retailer and no customer should be able to get in front of the order because they in a special group or government.

We will do you a favor and not share your email of “expecting special privileges” to our 1+ million other patient customers that have shipped with us over the last 10 years.

One thing we can tell you is that your emails are wasting our time and our customers time.

Thank you,


Surveillent.COM - Over 400,000 different products by over 2,000 different manufacturers

Surveillent, LLC.

612-424-CCTV (Main)

855 Village Center Drive, Unit 226

St. Paul, MN 55127

This report was posted on Ripoff Report on 01/14/2014 05:14 PM and is a permanent record located here: http://www.ripoffreport.com/reports/surveillentcom/st-paul-minnesota-55127/surveillentcom-i-highly-recommend-never-doing-business-with-this-company-st-paul-minnes-1115534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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