Report: #719097

Complaint Review: Sweepstakes Clearinghouse

  • Submitted: Mon, April 18, 2011
  • Updated: Mon, April 18, 2011
  • Reported By: Poppy — Cleveland Ohio United States of America
  • Sweepstakes Clearinghouse
    1555 Regal Row
    Dallas, Texas
    United States of America

Sweepstakes Clearinghouse Sold me a refurbished Dell Computer, sent me a Duracom monitor with it, Dell Modem will not connect to the Duracom monitor, the cord they sent does not have the correct hookup! Dallas, Texas

*Consumer Comment: The square peg does not go into the round hole

Show customers why they should trust your business over your competitors...

I purchased a refurbished computer from Sweepstakes Clearinghouse, it also included a monitor, they sent it to me and the monitor will not connect to the modem; the monitor is a Duracom LCD monitor. The hookup cords they sent fit the monitor but not the Dell computer.  What is my recourse?  I spent $189 to order it and another $69 for shipping.  Since when does UPS charge $69 to send a box that takes ten days to arrive?  What am I suppose to do with this computer that does not even hookup with the Modem?  The better business bureau should shut them down.  There was no hookup instructions with the computer, I guess it was because there is no way to hook them up! 

I am angry and want some satisfaction, is there any lawyers out there willing to do a class action against this company?  I know some of you people may think what does she expect for that money, but I also received a $400 voucher check that was for the computer.  They said that it was a sweepstakes and this was because I was not one of the main winners.  They were awarding me this $400 voucher to be used towards the computer and monitor.     Also the mouse and the keyboard do not hook up to the modem.  They need a round hookup which there is no round hook ups on the back of the dell?  HELP!
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This report was posted on Ripoff Report on 04/18/2011 02:36 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

The square peg does not go into the round hole

AUTHOR: coast - (USA)

"the monitor will not connect to the modem"

That's because the monitor should be connected to the computer, not the modem. Connect the modem to the computer.

"The better business bureau should shut them down."

The BBB is a reporting agency; they don't shut down companies.

"the mouse and the keyboard do not hook up to the modem."

The mouse and keyboard attach to the computer, not the modem.
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