Report: #983639

Complaint Review: Synovus Bank

  • Submitted: Tue, December 18, 2012
  • Updated: Tue, December 18, 2012
  • Reported By: Susan — Byron Georgia U.S.A.
  • Synovus Bank
    1695 Whittlesey Road
    columbus, Georgia
    United States of America

Synovus Bank CB&T Contract means nothing!!!!! columbus, Georgia

Show customers why they should trust your business over your competitors...

In 2009 we had bad credit so we decided to go with seller financing..Even got the federal home buyer credit for it. The seller had an existing mortgage, so he did whats called a WRAP mortgage to finance our portion of it. We paid him directly, never missed one payment in the 3 years.

We went through lawyers, title search, the whole 9 yards that your suppose to do. We made sure there was a Clause in there where if the seller defaulted payment we could still make the payments.

Now guess what? Not according to Synovus Aka. CB&T... When we found out the hard way there was a foreclosure notice on the place we thought we owned and had been paying on, had a notice in the newspaper. But how could that be, The deed is in our name, taxes are in our name..Taxes were up to date, so we couldn't figure out why foreclosure/....Well the seller defaulted, he wasn't making our payments that we had given him!!! We went to the bank within 4 days to make payment, we even had our closing papers with us with the Clause in it to show them. THEY DENIED US TO MAKE PAYMENT. Here it is a couple of months later and with the help of a lawyer he said make payment for the months you were there that this is going on. We met with the bank gave payment of over $3000 dollars and they took it!

Then they told us that if we couldn't get our own mortgage we are OUT~ WE never did anything wrong, everything but mortgage is in our name, how can this be?????

Shouldn't they have breeched there end of the contract but not taking payment in the beginning when we found this out. When we questioned the bank on why they wouldn't take payment then, all we are told "Oh she should have called someone about that when you came in"...Are you serious!!!!!!!!!!!!!!

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