Tanner Transmission Kept my car for 13 weeks and refused to lengthen my warranty!! Taylorsville Utah

Tanner Transmissions has a long history of ripping off consumers with their transmission purchases. They will get an "inspection fee" to open up your transmission. They won't give you a price for your repair upfront, they will just get the inspection fee, usually around $500.00.

Then the fun begins, the hook is in the mouth. They will then ship the transmission off to their build center where they will produce a estimate with lots of very expensive parts, most of these parts never make it in your transmission. The customer then is forced to pay $500.00 or accept the estimate that the crooks come up with.

They say they are an Atra shop in the phone book and on their doors but they won't give the customers a Atra warranty unless you pay extra for a lifetime warranty. Then the customer transmission breaks down in another state and they leave the customer hanging.

My buddies transmission failed 3 days later in California and these guys wouln't give them the time of day. These people, Blaine Tanner, Jim Tanner have hearts of coal, they don't care about customer service, they are nice to the customer until they get your money then their true colors shine thru.

The people that build their transmission are completly incompetant. They can't build most manual transmissions and most foreign automatics to save their lives, they just call a junkyard and sell a $200.00 junk transmission to customers for a couple thousand dollars.

They advertise the "power flush" just to get the customer in the door. Then they tell customer that they need to rebuild the transmisson even if the transmission works fine on the road test. Shut these crooks down and don't fall in the trap set by these people born without morales.

I see lots of reports on here, usually with transmission repairs, where people say the shop has kept thier vehicle for weeks, or even months. I also don't understand why anyone would let it go that far, it's crazy to think it would take that long.

I don't think those Escapes have been around that long, maybe 8 years? They probably just aren't that knowledgable with those transmissions. Most cars are under warranty for 4 years right? (I've never had a new car) So it is probably pretty recently that they have needed to have the transmissions rebuilt. I would guess the dealership would still be the place to go.
Anyhow, I was just adding on to the thought that they were not very experienced, at least on these vehicles, and in which case they should have told you before they agreed to work on it.

Small claims sounds like a good idea to me...

As long as you have everything documented and have pictures, etc. Like the windows being left down and the stains on the seats, and the odometer mileage when you dropped it off.

I would have never let it go that long myself. After 2-3 days someone would have to have a good explanation.

This was obviously a simple repair for an experienced and competent mechanic.

Sounds like "inbreeding gone wild" is the problem at that location. Take them to court.

Not only did Tanner Transmission have my car for a total of 13 weeks and 4 days, but they used 2/3 of a tank of gas and drove my car about 150 miles. I guess they needed to keep it that long so they could have it for their own use. I had filled the tank the morning that the transmission went back out, and I know what the mileage was before they had it again. I would like reimbursment for that at least!!