Report: #1060105

Complaint Review: Texaco Xpress Lube

  • Submitted: Tue, June 18, 2013
  • Updated: Tue, June 18, 2013
  • Reported By: Beachbum1 — Palm Coast Florida
  • Texaco Xpress Lube
    1060 Palm Coast Pkwy
    Palm Coast, Florida

Texaco Xpress Lube Did they REALLYchange my oil???? Palm Coast Florida

*Consumer Comment: No the probably didnt

Show customers why they should trust your business over your competitors...

 I have faithfully changed my car's oil every 3000 miles, it has only 32000 miles on it. I had 2 oil changes at this place since moving to FLA last year. Prior to that it was only serviced at the Buick dealership for 2 years. Texaco Lube tried to sell me other things each time,  once I actually believed them and got a "Fuel System Service" for $80 that was supposed to result in better gas mileage.  It certainly never improved that!  

I was suspicious of them because of that and because of an small issue with tire pressure and their nonchalantly blowing me off when they put in uneven pressures.... my car has a guage that shows all 4 tire pressures...they tried to tell me that system was inaccurate.  I'd checked it against a tire pressure gauge frequently, they were obviously just not interested in doing a good job.  

Today I went to a locally well known and honest garage in Bunnell and asked them to show me the oil they took out.   I was SHOCKED to see it was totally black.  They commented that it looked as though it had not been changed in a long while despite supposed getting it done only 3000 miles ago.  I have never seen such black oil and although I can't prove that the Texaco Lube store faked my oil changes,  it is awfully suspicious! 

I have seen what my oil looks like after 3000 miles quite a few times as I asked many times to see it at other facilities. I'm kicking myself for not having checked my dipstick after my Texaco Lube visits.   If you believe that a fairly new car can have jet black oil after 3000 miles,  go there.  If not...find someplace else!  

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 06/18/2013 01:53 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Consumer Comment

No the probably didnt

AUTHOR: ocalaresident - ()

Xpress Lube has been investigated before for doing the same thing to customer vehicles...also for selling services they cant chances are they did not change your oil...someone should put a stop to and shut down this company

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.