Complaint Review: Texas Direct Auto - Stafford Texas
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Texas Direct Auto 12053 SW Freeway Stafford, Texas United States of America
- Phone: 281-499-8200
- Web:
- Category: Auto Dealers
Texas Direct Auto Where's My Title???? Stafford, Texas
*Author of original report: Title or Registeration?
*Consumer Comment: the title
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I bought a 2004 Dodge 3500 truck on October 21, 2009. It is now two months later and I do not have the title yet and no one at this dealer seems to care or know where it is. The busines Manager, Calvin Wright mislead the loan officer from my credit union leading to beleive that he had the title. I have teleponed many times, daily now and never get anyone only vocie mail boxes. Only one call back, about a week and a half ago, who said the title was in the mail to them and they would overnight when they got it. It hasn't shown up yet and no one in the Title Dept will return my phone calls. I have been calling daily for the last 6 days.
This dealer has the worst customer service I have ever experienced. At this point my credit union in about start legal action.
This report was posted on Ripoff Report on 12/22/2009 07:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/texas-direct-auto/stafford-texas-77477/texas-direct-auto-wheres-my-title-stafford-texas-543994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
Title or Registeration?
AUTHOR: Clifford Meier - (USA)
SUBMITTED: Saturday, January 16, 2010
I meant title. The dealer can issue the title to either the lean holder (bank) or the buyer if the lean holder is not in Texas if it shows who the lean holder is. There is a time limit in which this must be done by law. In my case the credit union (CU) told Texas Direct to give me the title, with the CU as the lean holder, when I picked up the truck. Texas Direct Auto never told the CU or myself they did not have the title. In New Mexico the dealer has 30 days to issue the title. I finally received the title 60 days after I picked up the truck. I had to have the title to be able to register the truck in NM and then I gave the title to the CU. Before the loan was approved by the CU I had to sign a document that said I would have the truck registered in NM within 30 Days or the CU could call the loan.
The only way I could get any response from Texas Direct Auto in the end was to threaten legal action.
#1 Consumer Comment
the title
AUTHOR: Debbie - (U.S.A.)
SUBMITTED: Saturday, January 16, 2010
Do you mean title or registration? They are two different documents. You will not get a title until you pay the car in full which I am assuming you havent since there was a loan officer involved.
Related Reports
10:17 PM
06:18 PM
07:19 AM
04:39 PM
08:36 PM
09:41 AM
02:34 PM
06:47 AM
10:54 PM
12:22 PM
12:41 PM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
