• Report: #960232
Complaint Review:

The Coaching Department

  • Submitted: Thu, October 25, 2012
  • Updated: Fri, January 04, 2013

  • Reported By: Rosie — Utah United States of America
The Coaching Department
Orem, Utah United States of America


*General Comment: Another ripped-off victum


*Consumer Comment: es International, The Coaching Department, Advanced Learning Systems and even Ken Sonnenberg the president himself are no good thieves!!!

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I am very sad to see so many people taken by this business.  I would like to join anyone who is wanting to share information.

Taken for over $11,000 and yes, I qualified because I had $12,000 credit on my credit card.  Salesman even helped me call the cc rep. with a 3 way call and the charges were done before I could blink an eye.  I believe I signed the contract AFTER the card was charged and NOTHING was explained on this contract.  The contract has NO business name on it, no letterhead, nothing from the business right down to no person even signing it as well!   I signed with e-signing and they are very slick with this process too.  

But no red flags until 2 weeks later when my coach did not respond to my concerning emails and assigned his assistant to provide a coaching session on the 3 levels of Drop Shipping!  MORE MONEY needed ....up to $9,000 in order to make drop shipping work.  And YES,  the phone calls did not stop for months!!  When I asked why they had shared my name & phone number with so many others, they said they did not but it was shared by the first site where I had signed up for a $97.  info. that would help me learn how to get started making money online.  When I called this business to get my money back, I asked them if they gave my name and number to others and they said, "Only the Coaching Department".  That is how they got my name and called me telling me that I could be CHOSEN for a very special opportunity if I QUALIFIED!!  They keep you on the phone and they make you feel that if you can't make a decision, they will pass you by and offer this opportunity to another person.

I am months now into this and have even asked for my money back from Pres. Ken Sonnenberg.  I spoke to  Client Relations Department to also ask for my money back (one month after signing up!).  All refused!  Very defensive, offered a new coach and start the weeks over because of a bad start.  They act like they are used to this and ready to be on the defensive when the walls start falling down. 

My credit card company has done a charge back after I sent them many pages of documentation of complaints and unethical practices.  But the Coaching Department sent a 3 page letter along with "certain" emails to prove their stance that I am working the system and trying to get their "secrets" without paying.  They can tell when I have logged into the programs.....(usually ONCE to see what it was about!)  and say that I have accessed and therefore, there is no way to recoupe any fees.   The credit card company has now reversed the charge back onto my card.  I have 10 days to respond.  I have plenty more to give them as well as the rebuttals on all the documents they produced and comments in their letter.

I am now sending my complaints to the UTAH  ATTORNEY GENERAL and any other instituation that would be important to contact.  I have a lawyer and plan to pursue until I have my money back.  They have taken the only credit I had to survive and promised I would recoupe it very quickly in the first 2 months.  I also, cannot find a drop shipper and have had no help finding one.....only promises and ego stroking to keep me working with them.  That way they can say that I am getting all their precious information.   They even charged my credit card (or tried....but luckily I had already closed that account!)  for the $39.00  a month hosting fee for applywebbuilder.  I didn't even know yet at that point what applywebbuilder was and had not even started building a website!!! 

Many times I have asked for a detailed description of the items listed on my contract along with the $$ Value of each item.  They have passed the buck 3 times from Client Relations  who said he did not have that information to  Sales and Advertising who hung up on me when I tried to get that answer, to coach who explained the items verbally but told me it was not that important that I needed to know the value because it was a "package".   Silly question!!  Like a house....you don't ask how much the kitchen costs, or other rooms because it is all in one package!  

Well, I don't think anyone I know has ever bought a house without looking at every INCH of the house to know what they are paying for....as well as all the details about the value of the lot, taxes, etc.  ALL DETAILS about the house are disclosed!!  But that did not happen here with the Coaching Department.  They can provide NOTHING about their program when you ask.  They just say it is on the website.  NOT!!!  Everything is vague and unorganized with no objective or syllabus that you would expect in an educational program. 

I found another woman's contract online a few months ago and she had paid almost half what I had paid and the list she had was only missing 2 items that were on my list.   I was told that I was very LUCKY because I had a much better contract.  Also, I was told that everyone's contract depends on their needs.  WHAT???  No one asked me about my needs when I signed up!  They only told me the  "program would cost me $11,650."  I guess that is because I qualified with a credit limit of $12,000.!!!  

I wish I had been smarter.  But they are slick.  They play with your dreams and stroke your ego until you believe you are doing the right thing.  I wanted to help others.....and now I can't even help myself because of what they have done to my credit!. 

PLEASE write to me or share my info.  so we can stop this business from preditory sales and promising things that do not happen.  They do not know how to run an EDUCATIONAL PROGRAM.  I spent 40 years in the educational system and have never seen such a poor example of education. 

I could have helped a lot of people with that $11,650. and wouldn't mind paying back my card and the interest.  But now I don't know how I am going to pay back this debt because I am alone and retired.  I needed the extra money to pay for my $400 medical insurance until Medicare next July.  Now I am almost $800 a month short instead of just $400.    But they have not ended my dreams.....I will keep going and one day my dreams will come true. 

This report was posted on Ripoff Report on 10/25/2012 07:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/the-coaching-department/orem-utah-/the-coaching-department-yes-promised-much-manipulation-lies-bullying-credit-card-li-960232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Another ripped-off victum

AUTHOR: John P. Delord, Jr. - ()

This is my encounter with ApplyKi.com or e-vertex solutions.  I was taken for $6,ooo.  $5,000 was charged to Mastercard and $1,000 was charged to Discover card.  I contacted a lawyer and was told that it would be a waste of time and expensive.  I sent everyone copies of complaints on Ripp-Off Report and Complaints Board.com concerning Applyki.com.  In addition, I sent copies of BBB in Louisiana on Applyki.com, BBB in Utah, the Attorney General of Louisiana, the Attorney General of Utah, Federal Trade Commission but to no avail.  As a last resort I sent copies of everything to the President of Sears Mastercard and the Present of Discovercard.  This was done three (3) times.  The President of Discovercard did not have the decency to respond to my situation.  The President of Sears Mastercard delegated my situation to a jerk that was suppose to be schooled in customer service and spoke to me in a condisending tone and that I should look at this as a hard lesson in investigating before I invest.  The bottom line when dealing with these two credit cards is MONEY.  I dropped both credit cards.  I still had to pay the $6,000 and got nothing for my money.  I see that these people are still ripping people off.  I put my own complaint on both websites.

If anyone has any solutions, let us know.
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#2 Consumer Comment


AUTHOR: HeatherAnne - (United States of America)

I purchased some software online for around $99.00 and shortly thereafter from a Ken Sonnenberg who proceeded to tell me all the advantages about starting a home based business. He played on my weakness for having a toddler and the freedom I would have in staying at home with him instead of having to worry about paying an arm and a leg on daycare.

So I subsequently signed up for the services with The Coaching Department. I was supposed to receive coaching to help me learn how to establish my own LLC and how to run my own website to generate income. From that day moving forward, I started receiving numerous calls from companies (Strategic Tax Services, Daeus Financial, Supplier Source and YourEntitySolution) selling me on their services. They all claimed that in order for me to have a successful business that I would need to procure their services. Ignorantly, I did. Each time costing me anywhere from $2,200 to $8,700.

I was contacted again by The Coaching Department but this time it was a representative instead of Ken Sonnenberg. He told me he was contacting me due to the fact that he hasnt seen any activity or sales through my website and was wondering if I was taking advantage of all the services that were given to me. When I told him that I did in fact enlist the help of the other companies they sent my way, he quickly stated that I had not. That there was another program that I could get
that provided more leadsmore chances to make money. All I would need to do is to invest another $3,400. When I informed him that I had indeed exhausted all my funds on keeping the website going and getting all those other services, he told me VERY RUDELY that I must not be a driven individual and not serious about making money. He persisted to tell me that maybe I was the wrong kind of candidate for this kind of business. He continued to go on and on berating me and making me feel less than until I couldnt take anymore. I told him I wanted to cancel with them and I wanted my money back. He laughed at me and hung up.

What started out as coaching ranging from 2 maybe 3 times a week quickly went to one every couple of weeks and now nothing. I guess now that I dont have any more money they dont want anything to do with me.

I have tried contacted The Coaching Department as well as all the others to cancel and get my money back but they NEVER pick up the phone. I have been brought to my knees by these people. I was referred to this law firm, 205.636.9398, and spoke to Jessica Torres. She helped open a case against The Coaching Department and get my money back. She didnt require any upfront fees and informed me that there was already cases against The Coaching Department, Daeus Financial, YourEntitySolutions and Supplier Source. That these companies make millions off of scamming people and many people dont speak up. They just take the loss because they dont know that theres another way.

These companies just cant keep getting away with what theyre doing and they NEED TO BE STOPPED!!! If you have been scammed by them as well, contact me. Im looking for anyone who wants to help me take them down. 
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#3 Consumer Comment

es International, The Coaching Department, Advanced Learning Systems and even Ken Sonnenberg the president himself are no good thieves!!!

AUTHOR: HeatherAnne - (United States of America)

I tried going through my credit card company to get the money back that The Coaching Department STOLE from me also. I didn't get anywhere with them. I ended up having to hire an attorney to help me dispute the charges and get my money back. Bradley Epstein(301-710-0675) filed a case on behalf with no retainer involved. Thank God for him!!! 
Making a decision to work with The Coaching Department was the worst decision I have ever made!! I really should have done my research before getting myself involved with these people. Just the representative that called me was extremely pushy and I bet could sell a ketchup popsicle to a woman in white gloves.
They go by so many names and nobody ever seems to want to own up to what their affiliate companies are up to. It's a huge chain in deceit!! They are all crooks!!
Yes International, The Coaching Department, Advanced Learning Systems and even Ken Sonnenberg the president himself are no good thieves and are out to screw us all!!
Take matters into your own hands Rosie!!
They need to get whats coming to them!
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