Complaint Review: The Credit Exchange - Santa Ana California
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- Author Confirmed
- The Credit Exchange 4 Hutton Centre Dr. Ste. 1000 Santa Ana, California U.S.A.
- Phone: 800-810-3390
- Web:
- Category: Miscellaneous Companies
The Credit Exchange I never agreed to the payment plan and they took money from my account Santa Ana California
*UPDATE EX-employee responds: In Response To Debbie In Nevada, Texas
Show customers why they should trust your business over your competitors...
I was interested in a debt resolution plan. I was told they could help me. So I listened to the proposal and it sounded great. There was a lot of info left out. The creditors do not get any money for 6 months once your in the plan. They can call you. They do not have to agree to the settlement offered by the attorneys.
The attorneys get 15% of the total amount of the debt. There is also a monthly service charge of up to 40.00. It has a very serious impact on your credit report. Once I found all of the negatives I said no. Well, they went on to debit my account for 300.00 after my refusing their services.
Debbie
Nevada, Texas
U.S.A.
This report was posted on Ripoff Report on 05/22/2009 02:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-credit-exchange/santa-ana-california-92707/the-credit-exchange-i-never-agreed-to-the-payment-plan-and-they-took-money-from-my-account-454300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
In Response To Debbie In Nevada, Texas
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Tuesday, May 26, 2009
Immediately call your bank and see if you can get what they call a "reversal ACH" meaning the bank will redeposit the withdrawal. Tell the bank you had not authorized this withdrawl and The Credit Exchange ignored your cancellation. This may be quicker and more effective than demanding a refund from The Credit Exchange. Then you need to contact The Better Business Bureau and file a complaint. There are many bad reports on them and people to check this bureau out before they become involved with The Credit Exchange. All complaints listed are factual and what I saw being an employee there at one time. Good Luck !
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