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Report: #17149

Complaint Review: The Hartford auto Insurance - Hartford Connecticut

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  • The Hartford auto Insurance PO Box 2917 Hartford, Connecticut U.S.A.

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wants to charge me more money for taking a elderly woman to her appoinments.

They want to list me as a commercial vehicle.

They never recieved our payment; and said even if it is post dated to show proof when recieved they will not reversre the extra charges.

pam
austin, Texas

This report was posted on Ripoff Report on 03/19/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-hartford-auto-insurance/hartford-connecticut-06104/the-hartford-auto-insurance-ripoff-swindler-slime-ball-screwed-others-too-hartford-conne-17149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#7 Consumer Comment

How can Anyone Defend The Hartford?

AUTHOR: Bradly - (U.S.A.)

POSTED: Saturday, October 27, 2007

I am amazed by the amount of people who are on Ripoff Report defending The Hartford. I have to assume that the majority of people supporting the company work for the company or know someone who works for the company.

I don't have auto insurance with The Hartford but I do have disability insurance with them and I can attest that this company is evil and will even make up lies to deny a claim.

I have no respect for AARP as they promote The Hartford and United Healthcare for that matter, both of which are horrible compaies to deal with. AARP just needs to have some type of deal with Aetna or Humana now to completely show how they don't care about their members.

I though CNA was a horrible company until The Hartford bought them out. I just can't believe how low this company will go to not pay out a claim. I know the companies are in business to make a profit but that does not mean you can throw ethics and morals out the window.

The only reason I have a policy with this EVIL company is because this is the company my employer does business with. I have learned that an easy way to tell if a company cares about their employees or not is to see who they get their disability and health insurance coverage through.

I just hope that all the people working for The Hartford end up with debilitating problems and have to realize what it is like to have to deal with a bunch of sharks when they hold your life in their hands. The employees working their know what is going on and they continue to work there so this makes them just as bad in my opinion.

I can say though that as far as car insurance is concerned I went with a smaller company with great ratings. I pay about $20 a month more in premiums compared to other good rated insurance companies but I know if I have a problem they are going to take care of me.

Not just will they take care of me, they will also fix the problem the right way instead of using Bondo, which will start falling apart in a few years. I have put in two claims for Windshields, I had to have the entire passengar side of my last car repainted as someone keyed it and then I was in an accident where this girl ran thorugh a red light and did a bunch of damage to my car.

Now the last incident is actually not my fault but the other insurance company (Progressive) refused to pay so I had to use my insurance company or drive around a smashed car for months. I had my car fixed the right way and a year later I finally received my deductible back as they had brough Progressive to court and won.

My rates have either gone down or stayed the same year over year so I can't complain about this company and have nothing but kudos for them. Most insurance companies would have cancelled me or at least raised my rates way high but they took care of me and I haven't had any claims now for 5 years.

The company I go through is Farm Family Insurance and I would suggest anyone looking for inurance to find a smaller company with a track record of caring about their customers. You may spend $300 extra a year just like the commercials say you will save but there is a reason for why you are saving money. Of course, that is not to say that you can't pay a fortune for horrible insurance if you are not careful.

As for the people insured with The Hartford who have had claims and not run into problems then either you were screwed and didn't realize it or you are extremly blessed. The next time you may not be so lucky!

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#6 Consumer Comment

How can Anyone Defend The Hartford?

AUTHOR: Bradly - (U.S.A.)

POSTED: Saturday, October 27, 2007

I am amazed by the amount of people who are on Ripoff Report defending The Hartford. I have to assume that the majority of people supporting the company work for the company or know someone who works for the company.

I don't have auto insurance with The Hartford but I do have disability insurance with them and I can attest that this company is evil and will even make up lies to deny a claim.

I have no respect for AARP as they promote The Hartford and United Healthcare for that matter, both of which are horrible compaies to deal with. AARP just needs to have some type of deal with Aetna or Humana now to completely show how they don't care about their members.

I though CNA was a horrible company until The Hartford bought them out. I just can't believe how low this company will go to not pay out a claim. I know the companies are in business to make a profit but that does not mean you can throw ethics and morals out the window.

The only reason I have a policy with this EVIL company is because this is the company my employer does business with. I have learned that an easy way to tell if a company cares about their employees or not is to see who they get their disability and health insurance coverage through.

I just hope that all the people working for The Hartford end up with debilitating problems and have to realize what it is like to have to deal with a bunch of sharks when they hold your life in their hands. The employees working their know what is going on and they continue to work there so this makes them just as bad in my opinion.

I can say though that as far as car insurance is concerned I went with a smaller company with great ratings. I pay about $20 a month more in premiums compared to other good rated insurance companies but I know if I have a problem they are going to take care of me.

Not just will they take care of me, they will also fix the problem the right way instead of using Bondo, which will start falling apart in a few years. I have put in two claims for Windshields, I had to have the entire passengar side of my last car repainted as someone keyed it and then I was in an accident where this girl ran thorugh a red light and did a bunch of damage to my car.

Now the last incident is actually not my fault but the other insurance company (Progressive) refused to pay so I had to use my insurance company or drive around a smashed car for months. I had my car fixed the right way and a year later I finally received my deductible back as they had brough Progressive to court and won.

My rates have either gone down or stayed the same year over year so I can't complain about this company and have nothing but kudos for them. Most insurance companies would have cancelled me or at least raised my rates way high but they took care of me and I haven't had any claims now for 5 years.

The company I go through is Farm Family Insurance and I would suggest anyone looking for inurance to find a smaller company with a track record of caring about their customers. You may spend $300 extra a year just like the commercials say you will save but there is a reason for why you are saving money. Of course, that is not to say that you can't pay a fortune for horrible insurance if you are not careful.

As for the people insured with The Hartford who have had claims and not run into problems then either you were screwed and didn't realize it or you are extremly blessed. The next time you may not be so lucky!

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#5 Consumer Comment

How can Anyone Defend The Hartford?

AUTHOR: Bradly - (U.S.A.)

POSTED: Saturday, October 27, 2007

I am amazed by the amount of people who are on Ripoff Report defending The Hartford. I have to assume that the majority of people supporting the company work for the company or know someone who works for the company.

I don't have auto insurance with The Hartford but I do have disability insurance with them and I can attest that this company is evil and will even make up lies to deny a claim.

I have no respect for AARP as they promote The Hartford and United Healthcare for that matter, both of which are horrible compaies to deal with. AARP just needs to have some type of deal with Aetna or Humana now to completely show how they don't care about their members.

I though CNA was a horrible company until The Hartford bought them out. I just can't believe how low this company will go to not pay out a claim. I know the companies are in business to make a profit but that does not mean you can throw ethics and morals out the window.

The only reason I have a policy with this EVIL company is because this is the company my employer does business with. I have learned that an easy way to tell if a company cares about their employees or not is to see who they get their disability and health insurance coverage through.

I just hope that all the people working for The Hartford end up with debilitating problems and have to realize what it is like to have to deal with a bunch of sharks when they hold your life in their hands. The employees working their know what is going on and they continue to work there so this makes them just as bad in my opinion.

I can say though that as far as car insurance is concerned I went with a smaller company with great ratings. I pay about $20 a month more in premiums compared to other good rated insurance companies but I know if I have a problem they are going to take care of me.

Not just will they take care of me, they will also fix the problem the right way instead of using Bondo, which will start falling apart in a few years. I have put in two claims for Windshields, I had to have the entire passengar side of my last car repainted as someone keyed it and then I was in an accident where this girl ran thorugh a red light and did a bunch of damage to my car.

Now the last incident is actually not my fault but the other insurance company (Progressive) refused to pay so I had to use my insurance company or drive around a smashed car for months. I had my car fixed the right way and a year later I finally received my deductible back as they had brough Progressive to court and won.

My rates have either gone down or stayed the same year over year so I can't complain about this company and have nothing but kudos for them. Most insurance companies would have cancelled me or at least raised my rates way high but they took care of me and I haven't had any claims now for 5 years.

The company I go through is Farm Family Insurance and I would suggest anyone looking for inurance to find a smaller company with a track record of caring about their customers. You may spend $300 extra a year just like the commercials say you will save but there is a reason for why you are saving money. Of course, that is not to say that you can't pay a fortune for horrible insurance if you are not careful.

As for the people insured with The Hartford who have had claims and not run into problems then either you were screwed and didn't realize it or you are extremly blessed. The next time you may not be so lucky!

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#4 Consumer Comment

How can Anyone Defend The Hartford?

AUTHOR: Bradly - (U.S.A.)

POSTED: Saturday, October 27, 2007

I am amazed by the amount of people who are on Ripoff Report defending The Hartford. I have to assume that the majority of people supporting the company work for the company or know someone who works for the company.

I don't have auto insurance with The Hartford but I do have disability insurance with them and I can attest that this company is evil and will even make up lies to deny a claim.

I have no respect for AARP as they promote The Hartford and United Healthcare for that matter, both of which are horrible compaies to deal with. AARP just needs to have some type of deal with Aetna or Humana now to completely show how they don't care about their members.

I though CNA was a horrible company until The Hartford bought them out. I just can't believe how low this company will go to not pay out a claim. I know the companies are in business to make a profit but that does not mean you can throw ethics and morals out the window.

The only reason I have a policy with this EVIL company is because this is the company my employer does business with. I have learned that an easy way to tell if a company cares about their employees or not is to see who they get their disability and health insurance coverage through.

I just hope that all the people working for The Hartford end up with debilitating problems and have to realize what it is like to have to deal with a bunch of sharks when they hold your life in their hands. The employees working their know what is going on and they continue to work there so this makes them just as bad in my opinion.

I can say though that as far as car insurance is concerned I went with a smaller company with great ratings. I pay about $20 a month more in premiums compared to other good rated insurance companies but I know if I have a problem they are going to take care of me.

Not just will they take care of me, they will also fix the problem the right way instead of using Bondo, which will start falling apart in a few years. I have put in two claims for Windshields, I had to have the entire passengar side of my last car repainted as someone keyed it and then I was in an accident where this girl ran thorugh a red light and did a bunch of damage to my car.

Now the last incident is actually not my fault but the other insurance company (Progressive) refused to pay so I had to use my insurance company or drive around a smashed car for months. I had my car fixed the right way and a year later I finally received my deductible back as they had brough Progressive to court and won.

My rates have either gone down or stayed the same year over year so I can't complain about this company and have nothing but kudos for them. Most insurance companies would have cancelled me or at least raised my rates way high but they took care of me and I haven't had any claims now for 5 years.

The company I go through is Farm Family Insurance and I would suggest anyone looking for inurance to find a smaller company with a track record of caring about their customers. You may spend $300 extra a year just like the commercials say you will save but there is a reason for why you are saving money. Of course, that is not to say that you can't pay a fortune for horrible insurance if you are not careful.

As for the people insured with The Hartford who have had claims and not run into problems then either you were screwed and didn't realize it or you are extremly blessed. The next time you may not be so lucky!

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#3 Consumer Comment

Hartford Ripoff you have echoed my sentiments exactly

AUTHOR: Desi - (U.S.A.)

POSTED: Monday, July 19, 2004

Adolph, you have echoed my sentiments exactly. My grandmother is in almost the exact situation as far as her vehicles, coverage, and price. You responded succinctly to Pam's comment...

As for Loretta,
FYI, Adolph states he has a "surcharge" on his Miata, and he also said "been there, done that" when referring to the claims process. For one thing, you can not have a surcharge on your policy without having been through the claims process, (and furthermore, in order to have the surcharge, that accident has to be your fault); Meaning that Adolph HAS been through a claim with the Hartford, and yet still has nothing bad to say about them. So maybe you should read carefully before replying next time?

Which brings me to my next point -- if you "thought you had insurance" and your claim was denied, it's not because the Hartford charged you for coverage and then did not provide it, but probably because you failed to read your policy carefully, just as you did with Adolph's message.

My grandmother has been insured with the Hartford for 30 years and through 7 claims. From our experience, The Hartford wraps up your claim within a week, on average...meaning you have a check in your hand by that point. If your claim is legitimate, you don't run into any nonsense AT ALL. By the same token, if your claim is not legitimate, they don't put up with any nonsense. The Hartford would not have been allowed to keep operating for the past 190 years if they did business unfairly.

If you don't believe me, file a complaint with the Hartford about them denying your claim, and they will undoubtedly produce a document signed by you at the start of your policy, acknowledging the coverages you chose, and were likely still carrying at the time of your claim incident. Then they will gladly provide you with a copy of that document and a letter which basically says, "Sorry, but you did not have that coverage." Insurance contracts are very black and white wth the Hartford. Either you have the coverage or you don't. My grandmother went through this recently, but being the REASONABLE gal that she is, she acknowledged that her claim was not valid. Do you expect the Hartford to pay for a claim you submit when you weren't paying for the necessary coverage to make the claim valid? Not to seem unsympathetic, but get a clue! That's not fair to the rest of us who actually DO pay for whatever coverage you did not have!

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#2 Consumer Comment

Hartford Ripoff

AUTHOR: Loretta - ()

POSTED: Thursday, March 21, 2002

Unless you have a legit claim and been thru Hartford's RIPOFF treatment ----You really cannot defend Hartford! THE Claims reported on here have been thru this treatment! YOU MAY HAVE ALL YOUR CARS INSURED BUT ----ARE YOU SURE THEY are INSURED?? WE thought we had INSURANCE also!

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#1 Consumer Comment

Win some.....lose some.....

AUTHOR: Adolph - ()

POSTED: Wednesday, March 20, 2002

Let me give the other side of the story. I have Hartford insurance on four vehicles; a class A motorhome, a Miata (rated a "sports car" carring a "surcharge"), a Saturn sedan, and a Dodge Caravan. I have full coverage on all four; $100K/$300K liability, $200. ded. collision, $100. ded. comp. on two, full coverage comp. on two. Sufficient coverage beyond the state minimum.

The one policy covers all four vehicles and has an ANNUAL premium of less than $1100. per YEAR. With most other companies I would be hard pressed to insure these vehicles for much less than that for SIX MONTHS. Most all auto insurance is written for six months maximum.It's uncommon for auto insurance to be written on an annual policy, and it's handy and accomodating for Hartford to do so.

The point I'm making is the fact that Hartford, being somewhat selective on policy issue, is able to extend lower premiums to those who pose a lower risk of loss. I'm not hauling anyone around performing a livery service, which if done in an entrepreneurial fashon would be a commercial venture. It would also most likely require a chauffeur or public chauffeur driver's licence to satisfy the letter of the law.

I'm not 'picking on you', Pam; just presenting an alternate view of Hartford, and perhaps a glimpse into their reasoning. I also will be the first to admit, it's highly unlikely I'd be driving more than one vehicle at a time. For this reason, my policy is also a 'good deal' for Hartford in terms of loss exposure. I can live with that.

Spare me the "just wait 'till you have a claim" rhetoric. Been there, done that, no problemo.

"Insurance ripoff slime-ball"? A matter of perspective. I don't agree.

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