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Report: #1309037

Complaint Review: The healthy back institute - Austin Texas

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  • Reported By: Diana — Acton Massachusetts USA
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  • The healthy back institute ***** **** ***** *** Austin, Texas USA

The healthy back institute Lose the back pain.com Ordered two very expensive "high infrared" heating pads and was charged twice for each item resulting in over $300 of fraudulent charges.  Austin Texas

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Called them twice and both times the admitted error and said they would credit my account. It has now been over three months and I have not received the credit. I turned the issue over to American Express the credi card I used for the purchase.

 

I purchased tow far infra red heating pads from this company. One costs $268 and one cost $99.00. The products are well made but the company charged me twice for each product. I contacted them twice and they admitted the error and said they would refund my credit card. it has now been over three months and I have not received a credit. I contacted American Express, the card I used for purc and they are in process of filing a claim on my behalf. I would not advise purchasing from this company.

This report was posted on Ripoff Report on 06/02/2016 04:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-healthy-back-institute/austin-texas/the-healthy-back-institute-lose-the-back-paincom-ordered-two-very-expensive-high-infrar-1309037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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