Complaint Review: ThredUp -
- ThredUp United States
- Phone:
- Web: Thredup.com
- Category: Fashion
ThredUp Overcharged me and failed to respond to my attempts to obtain refund
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I can’t express how truly incompetent the ThredUp team is. First- it took SEVEN months for them to process my bag Second- they charged me for a shipping fee that was explicitly waived. I have customer service emails to demonstrate this, which I brought to the attention of the company. Third- to get ANYONE to respond I have to email the company at least 5 times. It takes them WEEKS to respond. There is No phone number either.
This report was posted on Ripoff Report on 11/08/2020 01:59 PM and is a permanent record located here: https://www.ripoffreport.com/report/thredup/overcharged-failed-respond-1501715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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