Complaint Review: tidebuy - Internet
- tidebuy Internet United States of America
- Phone:
- Web: www.tidebuy.com
- Category: Bridal Shops
tidebuy sent a 3 shades of white wedding dress with an ivory lining, Internet
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i ordered a wedding dress online from tidebuy. when the dress finally arrived it did not fit properly, & was sewn wrong. the band that encircles the dress didn't line up & was falling off. those are easily fixed. the biggie was the 2 different shades of white for the front & back of the dress. & the ivory lining on the white dress which gave the bodice of the dress a yellow hue.
we tried calling them but the number listed on their website did not work. they took @10 days to answer my emails & on the 3rd email exchanged they asked for pictures. by this time i was very upset & notified them that i am on a time line as i am getting married at the end of april & this is now the middle of march.
they refused to go faster. & then said that i have run out of time to get a refund. i sent the dress back. i want the public to be aware that tide buy will not honor their return policy & deliberatly drags their heels on resolving issues. in addition i believe they mistakes made on the dress were intentional. how else could you explain an ivory lining on a white dress?
This report was posted on Ripoff Report on 03/30/2012 10:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tidebuy/internet/tidebuy-sent-a-3-shades-of-white-wedding-dress-with-an-ivory-lining-internet-861745. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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