• Report: #1081477
Complaint Review:

Time Warner Cable

  • Submitted: Tue, September 03, 2013
  • Updated: Tue, September 03, 2013

  • Reported By: tcwed — Louisville Kentucky
Time Warner Cable
4701 Commerce Crossings Dr, Louisville, Kentucky USA

Time Warner Cable Insight refused to fix cable service Louisville Kentucky

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lost service to my business early in the day. They would not send someone out because they claim we were in a outage even though thier system stated we were not in an outage. Called second time to see about outage and set up an appt. and was told I would receive call 30 minutes before they were to come out. I called company 3rd time talked to someone after 3rd attemped to get somone. I recieved three different menus when I called. have a time period and I recieved another call and could not switch over fast enough to answer. they did not leave a message or any information. I called again to see about my appointment and was told it eas canceled. They reopened my apptment and I tried to get a time on this and got Nothing but a run around till I got an "update" which was I was canceled till the next day, There were no supervisors to talk to we could get a call back in 24 hours. In the meanwhile I have spent my whole evening and a day with my business down.

This report was posted on Ripoff Report on 09/03/2013 09:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/time-warner-cable/louisville-kentucky-40229/time-warner-cable-insight-refused-to-fix-cable-service-louisville-kentucky-1081477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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