Complaint Review: Tipsteria
Tipsteria Charging $9.99 a month for premimum text messages on cell phone,and not ordered , Internet
*UPDATE Employee: Tipsteria Customer Service
I then called Verizon who advised that they could not issue a refund either. The Verizon agent did make it where we could not recieve this unwanted service on any of my phones. The agent advised that Tipsteria should issue a refund and if the agent won't give a refund ask to speak to a supervisor. The Verizon agent then connected me to the 800 Tipsteria again. When the Tipsteria agent connected I asked to speak with a superisor. The agent wanted to know why? I told her that I had just spoke to someone about wanting a refund for the unwanted service since November 2012. I gave her my wifes phone number. She advised that they did not issue refunds, because my wife approved their service. I once again protested and advised she did not approve this application I asked for the supervisor again. The agent put me on hold paging her supervisor. The agent came back on line and advised the supervisor was on another line and I could not speak to her. The Agent further advised that the supervisor approved to give me a $9.99 refund, a fifth of my requested refund. The agent advised a check would be sent within 10 days to me.
This report was posted on Ripoff Report on 03/21/2013 09:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tipsteria/internet/tipsteria-charging-999-a-month-for-premimum-text-messages-on-cell-phoneand-not-ordere-1036910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: