Complaint Review: TiVo - Miami Florida
- TiVo P. O. Box 0285156, Dept.05-37-466 Miami, Florida U.S.A.
- Phone: 1-888-641-4128
- Web:
- Category: Miscellaneous Electronics
TiVo rebate ripoff Miami Florida
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I purchased a TiVo machine for my niece over the Xmas holidays 2005, and promptly mailed in the receipt and the rebate form by certified mail. I didn't hear from the company for several weeks. When I inquired by certified letter again, it took them several months to respond. They sent me a postcard telling me I needed to submit all my documents again. I had put these receipts and documents in storage and could not access them. I did however, resend the company a copy of my green returned receipt card and copy of original receipt from the post office where I mailed the receipt and rebate form in the 1st place. They sent me another card which I rec'd on 7/5/06, telling me I had until 7/18/06, to provide them with documents that I'd already provided them with back in January 2006.
I spent additional money to make sure I sent the first documents by certified mail, and my $150 rebate was denied. So the TiVo machine that was only supposed to cost me $49.99, actually wound up costing me $249.99. I believe that Circuit City(where the rebate was offered) and the rebate processing company conspired to deny people from getting the rebate. I will not buy anything else from Circuit City, and will be leery about purchasing anything else that promises a mail rebate.
Jeanette
Wheaton, Maryland
U.S.A.
This report was posted on Ripoff Report on 10/17/2006 11:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tivo/miami-florida-33102-8516/tivo-rebate-ripoff-miami-florida-216233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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