Complaint Review: TMOBILE - Bellevue Washington
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- TMOBILE Bellevue, Washington U.S.A.
- Phone: 800-tmobile
- Web:
- Category: Cellular Phone Companies
TMOBILE Ripoff This company is scamming its customers by charging them unsolicited incoming sms messages. I regret signing up with this company and I cant wait for my current contract to expire Bellevue Washington
*Consumer Suggestion: File an FTC complaint
*UPDATE EX-employee responds: The system willl not allow it
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I'm very unhappy about this company. Every month that I receive my bill, there's always a charge for unsolicited incoming text messages. Most of the messages are from spam sources which I didnt subscribe to in the first place. I have complained to their customer service about this issue and even asked them to disable this text feature. But they wouldnt disable this feature. I have followed their recommendation of filtering and blocking messages via their website. IT DOESNT WORK!!!!!! I have even asked the customer rep to do the filter setup for me, but it still didnt work. When they realize that this, they adviced that I should change my mobile number. However, they cant guarantee that I will no longer experience this issue. In other words, they dont have a solution to this problem and I will be continually rob of this inadequacy. Of course, why would they want stop themselves from making money out of this stupid scheme. Unfortunately, this company doesnt give a d**n about their customers.
Unhappy TMOBILE customer
Edison, New Jersey
U.S.A.
This report was posted on Ripoff Report on 06/02/2006 01:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tmobile/bellevue-washington/tmobile-ripoff-this-company-is-scamming-its-customers-by-charging-them-unsolicited-incomin-194480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Consumer Suggestion
File an FTC complaint
AUTHOR: Dave - (Canada)
SUBMITTED: Monday, June 05, 2006
I got a spam message on my phone once. It mentioned a website. WHOIS told me that the website had been registered the night before. I complained at FTC.ORG.
The website wasn't there the next day.
Maybe your phone company doesn't care, since to them it's a civil matter. The FTC enforces the law.
If they get enough complaints from citizens, the law can be changed to push enforcement back onto the phone companies.
#1 UPDATE EX-employee responds
The system willl not allow it
AUTHOR: Don - (U.S.A.)
SUBMITTED: Monday, June 05, 2006
As a former employee of T-Mobile customer care, I have an explanation of why T-Mobile can not block incoming SMS. The way their system is set up, if they block incoming SMS, the program will read the SMS as a minute of overage. While it would be great if this would not happen and they could block incoming SMS, at this time, their system will not allow them to do this. Most consumers would rather pay 5 cents for a message than 40 cents.
Related Reports
10:56 AM
10:50 PM
06:11 PM
11:15 AM
04:12 PM
08:15 AM
08:51 PM
09:21 PM
09:50 AM
07:25 AM
01:39 PM
New 
Updated 
Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
