Complaint Review: Traffic Geyser, Trafficgeyser.com, Trafficgeyser.net, Trafficgeyserseo.com, Kickstart Media - San Diego California
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- Author Confirmed
- Traffic Geyser, Trafficgeyser.com, Trafficgeyser.net, Trafficgeyserseo.com, Kickstart Media 15721 Bernardo Heights Pkwy., B-454 San Diego, California U.S.A.
- Phone: 800-795-5417
- Web:
- Category: Computer Marketing Companies
Traffic Geyser, Trafficgeyser.com, Trafficgeyser.net, Trafficgeyserseo.com, Kickstart Media less than professional, poor customer service, snooty attitude, unorganized San Diego California
*Consumer Comment: Just not so
*Consumer Comment: Traffic Geyser is a Good Product with Solid Customer Support
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I have seldom had the dishonor of dealing with a company as incompetent as Traffic Geyser. The concept of their product is excellent but is marketed as something quick and easy, neither of which is close to being true.
I was curious and decided to signup for their free one-week trial (I later found out about the free 30 day trial) and had multiple problems from the start. The problems were made worse by slow response of their customer service and techinal support employees, only one of whom made any attempt to solve a problem.
After 6 days of trying to make sense of a disorganized web site and even worse training videos, I decided this was not a service worth $97 per month. I sent an email on the sixth day requesting cancellation of my account.
The following day, I received noticed that my credit card had been charged. Needless to say, I immediately emailed their billing department, where the sender has four options regarding the priority of the email: low, medium, high, and urgent. I sent one in the morning, marked high priority, and another in the afternoon, marked urgent. Two emails, two phone calls - NO RESPONSE!
A company that ignores the desires of a customer is a company that does not deserve my money. I could not recommend Traffic Geyser to any one under any circumstance.
Anonymous
Los Angeles, California
U.S.A.
This report was posted on Ripoff Report on 01/26/2009 06:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/traffic-geyser-trafficgeysercom-trafficgeysernet-trafficgeyserseocom-kickstart-media/san-diego-california-92128/traffic-geyser-trafficgeysercom-trafficgeysernet-trafficgeyserseocom-kickstart-medi-416533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Just not so
AUTHOR: T. Rowley - (United States of America)
SUBMITTED: Sunday, December 13, 2009
I think that people should own up to what they say about a company. Why are you Anonymous? If this is true, why not post your name?
I have used this company's services and have canceled with them also. I found their customer service to be very polite and received a prompt refund. I am actually going to sign up with them again soon. I believe that maybe there was miscommunication on your part, not theirs.
I would definitely recommend this company to everyone.
#1 Consumer Comment
Traffic Geyser is a Good Product with Solid Customer Support
AUTHOR: Alexis J. - (U.S.A.)
SUBMITTED: Wednesday, February 04, 2009
In reading the above not by "Anonymous," I completely disagree based on personal experience with the company. I also question the validity of the claim above since there is not even a real name attached to it, similar to the other claim on this site. Maybe this person represents a competitor or Traffic Geyser. If that is the case, there should be more strict guidelines on this website for trying to bash a reputable company that even Anthony Robbins uses and supports.
I speak from first hand experience, having been a user of this software for 1.5 years, that it works great. The instructional videos are very easy to understand and it is a good tool to automate the submission process to over 60 websites. When I have had questions, I submitted a support ticket and received a response usually within 2 business days.
I would encourage people not to let one bad review (real or fake) stop them from trying the software so they can see for themselves.
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