• Report: #1144530
Complaint Review:

Travelocity Incentives

  • Submitted: Tue, May 06, 2014
  • Updated: Tue, May 06, 2014

  • Reported By: happytobeG — Woodbridge New Jersey
Travelocity Incentives
Internet USA

Travelocity Incentives Impossible to reach to change or cancel reservations Internet

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I made a reservation for a hotel which I had to cancel.  I called the phone number on my confirmation which was 800-620-2597.  At this number I was advised to call another number which was 866-270-2849.  I called that number.  They advised me I had to cancel the reservtion online - the phone was useless, I would lose the amount of my gift card!  I tried the email address I was given, which was travelocityincentives,com and neither Yahoo nor Google could take me to their page.  They said the page was not available.

Needless to say I am out the cost of the hotel and still have gift cards that I can't use.  Totally screwed out of $150.

This report was posted on Ripoff Report on 05/06/2014 04:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/travelocity-incentives/internet/travelocity-incentives-impossible-to-reach-to-change-or-cancel-reservations-internet-1144530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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