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Report: #655656

Complaint Review: Trendy Halloween - Internet

  • Submitted:
  • Updated:
  • Reported By: Melissa — Roseboro North Carolina United States of America
  • Author Not Confirmed What's this?
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  • Trendy Halloween Internet United States of America

Trendy Halloween No "treats" with this company, but lots of "tricks" Internet

*UPDATE Employee: Absolutely baseless claims...

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Watch for rip offs with this company parents!!!  I ordered a Yoshi costume for my six year old son, and though I received the correct costume in the appropriate time, the costume arrived with a barcoded price tag of 29.99.  The on-line price was 59.99, which is what I paid, so I was a bit surprised to see a thirty dollar difference.  I attempted to contact this company via telephone, but there are no numbers to contact, and information could not find them even after given the address that came on the packaging.  I was able to contact them through email, yet there was no effort at all to offer any explanation for such a price hike.  I have no problem with companies making a few bucks . . . isn't that what America is about??!!  However, let's be real here . . . . . it is very obvious that this company is likely making huge profits from parents, and while I have certainly learned to be a better "on-line" shopper, I am disappointed and disgusted that this company is taking such advantage of consumers.  Again, my email contacts with them offered NOTHING regarding the questionable pricing, and to be honest, I found their final email most especially unprofessional . . . . it stated nothing more than . . . "sorry . . . happy halloween".  So, to all you parents looking forward to seeing the joy on your little ones on Hallow's Eve, watch yourselves for "tricks" by companies engaging in such drastic price hiking.  Fortunately, my son is worth the extra, but it certainly does not justify the "ripping off" being done by Trendy Halloween.

This report was posted on Ripoff Report on 10/27/2010 01:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/trendy-halloween/internet/trendy-halloween-no-treats-with-this-company-but-lots-of-tricks-internet-655656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Absolutely baseless claims...

AUTHOR: TrendyHalloween.com - (USA)

POSTED: Tuesday, August 09, 2011

TrendyHalloween.com have one of the best prices around the web. You can compare us to any website who actually keeps costumes in stock. 

This item was advertised at 59.99 and this was the best price available at the time and most didn't even had it. I bet all Mario fans can vouch for that. Most of the vendors were out of stock and we worked very hard to acquire the costume from multiple sources. we shipped on time, customer liked the costume.

we have hassle free 14 days return policy for all situations where customer is unhappy about the product or price. Our return policy is available at http://www.trendyhalloween.com/ReturnPolicy.aspx

Since Halloween 2011 is coming, I encourage customers to go to www.trendyhalloween.com. See our catalog, check out the prices and be your own judge!!

We offer 2 ways to contact - email at customerservice(at)trendyhalloween.com [replace (at) with @]. or contact us via http://www.trendyhalloween.com/contactus.aspx.


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