I felt confident when I registered. I could hardly wait to get started. I discovered a lot of the software we were using (for which I had been certified in, in previous years) had changed. For some reason, within the span of a couple of months, we had gone through several instructors (one even e-mailed all of us to say she was fired without reason). A few months ago, one of the managers told me that I would also notice an instructor of another program would not be there any longer. Indeed, I noticed she was gone. For some reason, however, she did re-appear, and the complaints that had circulated about her in the past, began recirculating among the students again. She recently took over our class and I was so frustrated with her (because she really isn't an instructor and I would be surprised to find out she had any training) to the point where I realized how the college was misusing funding it received from the provincial government, to educate adults who had gone to them for help. For one of our previous programs (which was a part of our course/diploma) we were expected to learn the software (PowerPoint) and write the exam in four days. Originally, that program was supposed to last two weeks, but for some reason, Trillium decided to reduce it to four days so that we could spend more time on another aspect of the course. Go figure! Now, they are telling me that I have to pay them 100% of the cost of the course (even though Second Career, the Ministry, and other colleges didn't support this). The manager sat in his office as I complained and opened a notebook and began recording things when I spoke (including that I was violent when I taped my hand on his desk) and was going to submit this report to the Ministry. I give up! This place should be closed down or at least should not be receiving Government funding!