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Report: #1259522

Complaint Review: Tripmate - Kansas City Missouri

  • Submitted:
  • Updated:
  • Reported By: Linda — Woodland Park Colorado U.S.A.
  • Author Confirmed What's this?
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  • Tripmate 9225 Ward Parkway Suite 200 Kansas City, Missouri USA

Tripmate Frontier Airlines Linda Finkle Sold insurance after ticket was purchased, ripoff, Think they are Dr.s, Unethical, rude Kansas City Missouri

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I reserved a flight mid June, 2015,  from Denver to AZ for July 7, 2015 for orientation to a new legal publishing job.  I have a Master's in Law. I had just moved from Orlando, Fl to Woodland Park Colorado the first week in June, 2015 and starting having breathing problems. Living below sea level to 9,000 ft up really took a toll on me. I called to add flight insurance June 25th which they encouraged me to do via Frontier airlines and tripmate. The new position with Attorney at Law Magazine had started asking unreasonable request also during that time, and they started backing out when it came to paying for my room and my travel to the orientation.

Since I wasn't well, and the Dr. was not yet clear about the new diagnosis (which is totally new and not pre-existing) I sent in the trip itinerary and the Physicians paperwork,  which I had prefilled out.  In the previous treatment section, I selected the wrong box. I had NOT been treated for this new condition.  The Physician did NOT sign the form, I attached his disability paperwork and application to the State of Colorado for a medical mj card.  I had not EVER been treated for elevated creatinine kinase, which signifies damage to my muscles and organs.  My Dr. then, had prescribed me a new medication to help ease pain.  I followed up recently with my primary Dr. who is now doing other tests for this new condition.  I am still having issues breathing, it is taking some time to acclimate to the high elevation.

I cancelled my trip weeks in advance,  am now not well, and NOW unemployed.  Trip Mate seems to be Doctors now and refuses to reimburse my $211,  Fact is , they have spent more money having their Rep Linda Finkle cheat me out of my money, than to have paid the money back or offer me another ticket.  This is unethical and illegal to sell one insurance, instruct them as to what to do to cancel , cancel the ticket, and then rip them off.

I will never use them again, and suggest any out there who is interested not to.  They don't care about their customers at all, their health, well being, just about keeping their money at all cost !

If anyone is interested in filing a class action lawsuit in this matter, please send me an email.

 

 

This report was posted on Ripoff Report on 10/06/2015 12:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tripmate/kansas-city-missouri-64114/tripmate-frontier-airlines-linda-finkle-sold-insurance-after-ticket-was-purchased-r-1259522. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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