Tristar Products ripoff slow prossessing Wallingford Connecticut

The postcards you received are Tristar's attemp to delay you from reporting the Charge to your Bank. Most Consumer Websites (including this one) will tell you about this trick.

Normally, you have 60 days to report what you feel is an illegal or inappropriate charge, after that, the Bank has little recourse to get your money back.

If this was in December 2002 (it now being March of 2003), you have probably passed the time limit for your Bank to do anything - and that is what Tristar wants.

You now have to try to deal with Tristar themselves, to get the money credited back to your account - good luck.

You can find their Email and real Postal Address on their Website (http://tristarproductsinc.com/)
the addresses, BTW, that Customer Service won't tell you on the Phone (IF Customer Service even answers their phones)- their Wallingford address seems to be bogus, as it never replies, and they are not listed in any Wallingford Business, or Telephone Directory.

They are, however, changing their Addresses, so the ones they list on their Website may or may not be valid anymore, although I understand that Gwen James is still there (there are other posts here with info on Contacting Gwen James of their Corporate Customer Service), and Postal Mail is still being forwarded to them.

Regards,