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Report: #1155881

Complaint Review: true green - Nationwide

  • Submitted:
  • Updated:
  • Reported By: erica — st petersburg Florida
  • Author Not Confirmed What's this?
  • Why?
  • true green Nationwide USA

true green True Green-Truely a rip off! St Petersburg florida

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I hired true green to get rid of the weeds in my yard and save my bushes which turning brown.  After 3 months and hundreds of dollars spent, the weeds are worse than before and all of my bushes are dead! 

I called and instead of getting a service person to speak with someone came out didn't knock on my door, left a print out saying that they knocked on my door the notice stated that I have excessive traffic in the yard

not true-I live here alone

that the grass is dying because of excessive tree roots

there are no trees in my yard or the neighboring yards

that I have not been watering enough. 

I called TG and asked to speak to a manager.  After explaining the above comments to the agent on the phone and telling him how often I water he stated "well it sounds to me like your OVER watering".  Then he tried to sell me on another program! 

To add insult to injury I was double billed and had to argue with the accounting department to get the money back.  The woman stated that 2 accounts had been opened in error.

That was all I need to hear.  I cancelled my service and told the rep that I did not want any more contact with TG.  Just today I had 2 separate calls trying to convince me not to reinstate the services.  I told the first person no and that I didn't want anymore calls.  An hour later I received another call!  I told this man to have the calls stopped or I will contact an attorney and I mean it.  TG is a rip off in my opinion and I should get all of my money back.  Now I have to pay to have the dead bushes and trees removed and have hired another company to take care of my grass.

This report was posted on Ripoff Report on 06/18/2014 08:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/true-green/nationwide/true-green-true-green-truely-a-rip-off-st-petersburg-florida-1155881. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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